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eSerials Holdings At a glance Overview Partners Ordering
eSerials Holdings : Support, training and documentation

Support, training and documentation

Documentation

The Ordering Guide describes the information that you need to order the OCLC eSerials Holdings service for your library. Before you order the service, read the guide and write down the needed information in the Ordering Checklist.

If your library submits its eSerials holdings data to OCLC using the OCLC Electronic Data Exchange (EDX) service, see the EDX documentation for the eSerials Holdings service for instructions.

Get the answers you need

See if your question is already answered in the Frequently Asked Questions.

Get assistance for eSerials Holdings Service

In Australia and New Zealand

For support enquiries in Australia and New Zealand, contact the Support desk:

Footscray, Victoria
T +61 (0) 3 9362 8511
F +61 (0) 3 9362 8501
E australia@oclc.org
P Support Desk, OCLC, Suite 5, 131, Paisley St. Footscray, VIC 3011 Australia

Perth
E support-amlib@oclc.org
P Support Desk, OCLC, 2/298 Selby St North, Osborne Park Western Australia 6017
F +61 8 9204 1399
T +61 8 6104 7200
Local call within Australia 1300 260 795

Support is available between the hours of 09:00 and 17:00 (EST).

In Asia Pacific

For questions or problems, contact OCLC Asia Pacific.

Use the support form.

Or, contact OCLC support:
T +1-614-764-6000 ext. 3510
F +1-614-718-7253
E AsiaPacific@oclc.org