17 May 2018
Reinvent the way your library staff works, build relationships with your community, and measure and communicate the value of your library with OCLC Wise.
Wise is the first community engagement system for US public libraries.
Uniquely holistic in its design, Wise combines the power of customer relationship management, marketing, and analytics with ILS functions.
Wise offers improvements to your back-office efficiency, helps get the right message to the right customer, and everything in between. With Wise, you can create transformational change—change in your organization, change in your library, and change in your community. It has everything you expect from an integrated library system, plus it puts customers first, empowering your staff to focus more time on the needs of the community.
“We’re excited to partner with public library leaders to make transformational changes in their communities.”
Vice President of Global Product Management at OCLC
“With Wise, we rely on facts, not assumptions.”
Director, Gouda Public Library
Wise is an established system with a track record of solid performance and innovation. It’s currently used by more than 75% of public libraries in the Netherlands, and US public libraries will soon have access to its distinct capabilities. Wise provides an effective foundation to streamline operations, while also encouraging (and inspiring!) library staff to have more impact where it counts the most—with community members.
Tailored for US public libraries
We've spent the past two years working with US public libraries, reviewing requirements, and making meaningful modifications to ensure Wise meets your specific needs and workflows. We partnered with Allen County Public Library in Fort Wayne, Indiana, for evaluative testing. This partnership was key to refining the product.
“It was a great opportunity for my staff to stretch themselves, and to think differently.”
Director, Allen County Public Library