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'Are We Getting Warmer?' Query Clarification in Live Chat Virtual Reference
1 April 2011
Marie L. Radford, Lynn Silipigni Connaway, Patrick A. Confer, Susanna Sabolsci-Boros, Hannah Kwon
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Perceptions of Libraries, 2010: Context and Community
19 January 2011
Cathy De Rosa, Joanne Cantrell, Matthew Carlson, Peggy Gallagher, Janet Hawk, Charlotte Sturtz
In this new report, OCLC explores how changing contexts impact perceptions and behaviors concerning libraries and information sources. In 2005, OCLC published Perceptions of Libraries and Information Resources, a report on how information consumers perceive of and use libraries, search engines, Web sites and other emerging information sources. Five years later, the technology and economic environments are vastly different, and the information consumer is even more empowered. Americans have made lifestyle changes during the recent recession. They are spending less in some areas while not sacrificing in others. And they are using libraries to help fill some of the gaps for items and services they can no longer afford.
Learn what has changed in the past five years and what perspectives and behaviors remain the same. -
Of Cloud Libraries and Trusting in Trusts, or: Is the Idea of Outsourcing Print Collections Ready for Its Close- up?
9 January 2011
Dennis Massie
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Geek the Library: A Community Awareness Campaign
10 December 2010
Cathy De Rosa, Jenny Johnson, Linn Haugestad Edvardsen, Patricia Harris
This new report provides complete details about the Geek the Library pilot campaign, including results from qualitative and quantitative research, and insight from participating public libraries. The pilot campaign and the research were funded by a grant from the Bill & Melinda Gates Foundation.
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Over, Under, Around, and Through: Getting Around Barriers to EAD Implementation
4 February 2010
Michele Combs, Mark A. Matienzo, Merrilee Proffitt, Lisa Spiro
This report frames some of the obstacles that archivists have experienced adopting Encoded Archival Description (EAD).
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Beyond the Silos of the LAMs: Collaboration Among Libraries, Archives and Museums
1 September 2008
Diane M. Zorich, Giinter Waibel, Ricky Erway
The COVID-19 pandemic impacted libraries of all types around the world, requiring library leaders to respond to rapidly shifting community and institutional needs. This briefing shares how leaders adapted during the pandemic and what they envision moving forward to help libraries plan strategically.
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From Awareness to Funding: A study of library support in America
20 June 2008
Cathy De Rosa, Joanne Cantrell, Matthew Carlson, Peggy Gallagher, Janet Hawk, Charlotte Sturtz
OCLC was awarded a grant from the Bill and Melinda Gates Foundation to explore attitudes and perceptions about library funding and to evaluate the potential of a large-scale marketing and advocacy campaign to increase public library funding. The findings of this research are now available in the latest OCLC report, From Awareness to Funding: A study of library support in America. Though this study was based on data from the United States, there are findings in the report that could be applicable to any library seeking to understand the connections between public perceptions and library support.
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Keeping Research Data Safe: A Cost Model and Guidance for UK Universities
9 April 2008
Neil Beagrie, Julia Chruszcz, Brian Lavoie