OCLC Research Directory

OCLC Research is organized around different areas of library research and ways libraries can engage with each other and library learning. The areas of the division are: Technical Research, Library Trends and User Research, the Research Library Partnership, and WebJunction. Explore the bios, projects, publications, and presentations of individual members of OCLC Research.


  • Lynn Silipigni Connaway, Ph.D.

    Lynn Silipigni Connaway, Ph.D.

    Executive Director, Research

    Leads user-centered research on library collections, policies, staffing, and users. Evaluates and assesses library programs.

  • Rachel Frick

    Rachel Frick

    Executive Director, Research Partnerships and Engagement

    Leads the academic and research library engagement activities for OCLC Research through the work of the Research Library Partnership Program.

  • Constance Malpas

    Constance Malpas

    Manager, Strategic Programs

    Leads programs across OCLC Research, Product Management and Business Development. Constance interprets market trends to inform research and product strategy.

  • Chip Nilges

    Chip Nilges

    Vice President, Business Development, Membership and Research

    Leads Membership and Research as well as Business Development at OCLC to support efforts to increase the efficiency and impact of libraries for the communities they serve.