Presentations

Circulating Optimism: How Library Workers Have Shifted Rapidly to Engage and Assist their Communities
virtual
In this session with OCLC Research, learn how libraries have strengthened community by connecting, collaborating, and supporting each other amid a tumultuous and ever-shifting landscape.
Topics: Research Library Partnership

The Evolving Collection and Shift to Open
Melbourne, Australia
OCLC Research and Product Services team up to share results from the OCLC Global Council Open Content Survey, which received 705 responses in 82 countries, and show how OCLC is committed to increasing access and integrating open content into its services.
Topics: Open Access, Collective Collections, Collection Management

Speaking on the Record: Combining Interviews with Search Log Analysis in User Research
Melbourne, Australia
OCLC Research presents a novel user research methodology that combines log analysis with semi-structured interviews to determine how library users navigate the path from discovery to access. Indications are, “The methodology used for this study also could be extended beyond discovery systems. Other computerized activities that leave digital traces could be studied using interview protocols based on log analysis.”
Topics: User Research, Research Methods

“A little bit of communication can go a long way.” The importance of Library Community Involvement and Relationship Building
Te Puna Libraries, New Zealand
In this presentation, Lynn Silipigni Connaway describes the different roles libraries play, and how libraries are centering themselves in the life of their users in several important ways. She also provides an overview of the OCLC Research Library Partnership.
Topics: Student Support

Public Libraries Respond to the Opioid Crisis with Their Community
Melbourne, Australia
This update on the project “Public Libraries Respond to the Opioid Crisis with Their Communities” reviews project goals and activities, methodology, and findings.

“I like interlibrary loans a lot. I don’t like that three- or four-days turnaround.” Academic Librarian and User Expectations for Accessing Resources and Perceptions of ILL
Melbourne, Australia
The presentation provides a detailed look at recent focus group research to assess resource sharing and interlibrary loan challenges and expectations. The effort aims to influence and guide strategic direction and product development of OCLC delivery services.
Topics: Resource Sharing

There is a Method to It: Making Meaning in Information Research through a Mix of Paradigms and Methods
Melbourne, Australia
Researchers share the prevalence of survey research, review qualitative and mixed-method studies, and provide real-world examples with Worldcat Discovery search log analysis.
Topics: Research Methods

Delivery Services: The Library On-demand (video)
OCLC Research and Product Services team up to share OCLC Delivery Services research interests and product strategy at the Library Futures Conference 2019.
Topics: Researcher Support

From Research to Reality: Transforming Libraries for a Global Information World
Athens, Greece
Lynn Silipigni Connaway details research methods and techniques used in library and information science, the most popular research methods used in LIS, what we’ve learned from mixed methods research, and why teaching research methods is important. This was a keynote presentation at IFLA 2019.
Topics: Research Methods
![“It [library tour] wasn't what do you do when you need to make a literature review…” Proactively Positioning the Library in the Life of the User](/content/dam/research/presentations/2019/082619-connaway-library-life-user-ifla19.pptx.thumb.1280.1280.png)
“It [library tour] wasn't what do you do when you need to make a literature review…” Proactively Positioning the Library in the Life of the User
Athens, Greece
In this keynote presentation, Lynn Silipigni Connaway provides context for the state of information seeking, and makes a case for positioning the library as more than just a place. She also provides examples for both academic and public libraries that are meeting the users where they are.
Topics: Information Literacy, Student Support