Presentations

The Evolving Collection and Shift to Open

The Evolving Collection and Shift to Open

By Lynn Silipigni Connaway, Cathy King

Research Information Exchange
Melbourne, Australia

OCLC Research and Product Services team up to share results from the OCLC Global Council Open Content Survey, which received 705 responses in 82 countries, and show how OCLC is committed to increasing access and integrating open content into its services.

Topics: Open Access, Collective Collections, Collection Management

Speaking on the Record: Combining Interviews with Search Log Analysis in User Research

Speaking on the Record: Combining Interviews with Search Log Analysis in User Research

By Lynn Silipigni Connaway, Brittany Brannon, Christopher Cyr, Peggy Gallagher

Royal Melbourne Institute of Technology
Melbourne, Australia

OCLC Research presents a novel user research methodology that combines log analysis with semi-structured interviews to determine how library users navigate the path from discovery to access. Indications are, “The methodology used for this study also could be extended beyond discovery systems. Other computerized activities that leave digital traces could be studied using interview protocols based on log analysis.”

Topics: User Research, Research Methods

“A little bit of communication can go a long way.” The importance of Library Community Involvement and Relationship Building

“A little bit of communication can go a long way.” The importance of Library Community Involvement and Relationship Building

By Lynn Silipigni Connaway

National Library of Wellington
Te Puna Libraries, New Zealand

In this presentation, Lynn Silipigni Connaway describes the different roles libraries play, and how libraries are centering themselves in the life of their users in several important ways. She also provides an overview of the OCLC Research Library Partnership.

Topics: Student Support

“I like interlibrary loans a lot. I don’t like that three- or four-days turnaround.”  Academic Librarian and User Expectations for Accessing Resources and Perceptions of ILL

“I like interlibrary loans a lot. I don’t like that three- or four-days turnaround.” Academic Librarian and User Expectations for Accessing Resources and Perceptions of ILL

By Lynn Silipigni Connaway

University of Melbourne, Baillieu Library
Melbourne, Australia

The presentation provides a detailed look at recent focus group research to assess resource sharing and interlibrary loan challenges and expectations. The effort aims to influence and guide strategic direction and product development of OCLC delivery services.

Topics: Resource Sharing

From Research to Reality: Transforming Libraries for a Global Information World

From Research to Reality: Transforming Libraries for a Global Information World

By Lynn Silipigni Connaway

IFLA Satellite Meeting
Athens, Greece

Lynn Silipigni Connaway details research methods and techniques used in library and information science, the most popular research methods used in LIS, what we’ve learned from mixed methods research, and why teaching research methods is important. This was a keynote presentation at IFLA 2019.

Topics: Research Methods

“It [library tour] wasn't what do you do when you need to make a literature review…”  Proactively Positioning the Library in the Life of the User

“It [library tour] wasn't what do you do when you need to make a literature review…” Proactively Positioning the Library in the Life of the User

By Lynn Silipigni Connaway

LAC IFLA
Athens, Greece

In this keynote presentation, Lynn Silipigni Connaway provides context for the state of information seeking, and makes a case for positioning the library as more than just a place. She also provides examples for both academic and public libraries that are meeting the users where they are.

Topics: Information Literacy, Student Support