Chris’s research looks at the ways that public services are provided to local communities. He is interested in the contrast between services from private businesses, and services from government entities like libraries. He has looked at this contrast in diverse contexts around the world, ranging from Ohio to Somalia. Chris also researches the ways people get and evaluate their information in different online environments, including search engines, databases, and repositories. Chris graduated from The Ohio State University with a BA in Political Science and History, and earned an MA and Ph.D. in Political Science from the University of Colorado Boulder. Prior to his time at OCLC, Chris was an Assistant Professor of Political Science at Eastern Kentucky University, and an ABD Fellow at the One Earth Future Foundation.