User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Presentations
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What's Format Got to Do with It? The Role Information Formats Play in Evaluating Search Results.
Topics: User Research, Student Support, Information Literacy
Rediscovering Discovery: three general examples
virtual
Topics: Collective Collections, Library Trends
Archaeological data practices and the implications for successful data sharing and reuse
virtual
Topics: User Research, Research Data Management, SLO-Data
Identifying Opportunities for Collective Curation During Archaeological Excavations
Dublin, Ireland
Topics: Research Data Management, User Research, SLO-Data
Speaking on the Record: Combining Interviews with Search Log Analysis in User Research
Melbourne, Australia
Topics: User Research, Research Methods
Snake News or Fake News? A Game Show About How Students Evaluate Scientific Information in Google Search Results
Charleston, SC, USA
Topics: Information Literacy
Public Libraries Respond to the Opioid Crisis with Their Community
Melbourne, Australia
“I like interlibrary loans a lot. I don’t like that three- or four-days turnaround.” Academic Librarian and User Expectations for Accessing Resources and Perceptions of ILL
Melbourne, Australia
Topics: Resource Sharing
There is a Method to It: Making Meaning in Information Research through a Mix of Paradigms and Methods
Melbourne, Australia
Topics: Research Methods
Delivery Services: The Library On-demand (video)
Topics: Research Support