User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Presentations
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Rediscovering Discovery: three general examples
virtual
Topics: Collective Collections, Library Trends
Speaking on the Record: Combining Interviews with Search Log Analysis in User Research
Melbourne, Australia
Topics: User Research, Research Methods
Snake News or Fake News? A Game Show About How Students Evaluate Scientific Information in Google Search Results
Charleston, SC, USA
Topics: Information Literacy
Public Libraries Respond to the Opioid Crisis with Their Community
Melbourne, Australia
“I like interlibrary loans a lot. I don’t like that three- or four-days turnaround.” Academic Librarian and User Expectations for Accessing Resources and Perceptions of ILL
Melbourne, Australia
Topics: Resource Sharing
There is a Method to It: Making Meaning in Information Research through a Mix of Paradigms and Methods
Melbourne, Australia
Topics: Research Methods
Delivery Services: The Library On-demand (video)
Topics: Research Support
From Research to Reality: Transforming Libraries for a Global Information World
Athens, Greece
Topics: Research Methods
Authority, Context, and Containers: Student Perceptions and Judgements When Using Google for School Work
Athens, Greece
Topics: Information Literacy, Research Methods
Container Collapse and the Information Remix: Students' Evaluations of Scientific Research Recast in Scholarly vs. Popular Sources
Cleveland, OH (USA)
Topics: User Research