“I like interlibrary loans a lot. I don’t like that three- or four-days turnaround.” Academic Librarian and User Expectations for Accessing Resources and Perceptions of ILL
The presentation provides a detailed look at recent focus group research to assess resource sharing and interlibrary loan challenges and expectations. The effort aims to influence and guide strategic direction and product development of OCLC delivery services.
Presented:
23 October 2019
Presented at:
University of Melbourne, Baillieu Library
Location:
Melbourne, Australia
Presentation Topics:
- Resource Sharing