User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Presentations
Library in the Life of the Community: Preparing for a Global Information Environment
Madrid, Spain
Lynn Silipigni Connaway, Ph.D., Executive Director, Research, OCLC, presented research that was conducted at OCLC addressing community-focused programming, spaces, and collections. She discussed the knowledge and skills required of information professionals in a global information environment.
Topics: User Research