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User Research

Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're  collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:

 

Presentations

Survey Research

Survey Research

By Lynn Silipigni Connaway, Marie L. Radford

ASIS&T
Virtual

This presentation covers popular LIS research methods, describes the advantages and disadvantages of different types of survey research, describes data analysis tools and methods, and uses the OCLC Research Report Seeking Synchronicity as an example of this work.

Topics: Research Methods

On Shapes and Sizes: Measuring Diversity of Technological Engagement Through Digital Visitors and Residents Maps

On Shapes and Sizes: Measuring Diversity of Technological Engagement Through Digital Visitors and Residents Maps

By Lynn Silipigni Connaway, William Harvey, Erin M. Hood

On Shapes and Sizes: Measuring Diversity of Technological Engagement Through Digital Visitors and Residents Maps
Washington, D.C. (USA)

User Studies researchers share findings from the Digital Visitors and Residents project, including how students and faculty engage with technology and library resources online and in person.

Topics: Digital Visitors and Residents, User Research

Digital Literacy in the Era of Fake News: Key Roles for Information Professionals

Digital Literacy in the Era of Fake News: Key Roles for Information Professionals

By Lynn Silipigni Connaway

ASIS&T Annual Meeting
Washington, D.C. (USA)

In this presentation, Silipigni Connaway describes how people determine whether an online information source is credible and how libraries can play a role in ensuring patrons are accessing trustworthy sources.

Topics: Information Literacy, User Research

Communicating Library Impact Beyond Library Walls: A Collaborative Effort

Communicating Library Impact Beyond Library Walls: A Collaborative Effort

By Lynn Silipigni Connaway

ASIS&T Midwest Regional Conference
Columbus, Ohio (USA)

This presentation covers an agenda for action-based research on student success and how libraries can communicate and collaborate better across the institution about their role in student learning and success.

Topics: Student Support, Research Agendas

Communicating Library Impact Beyond Library Walls: A Collaborative Effort

Communicating Library Impact Beyond Library Walls: A Collaborative Effort

By Lynn Silipigni Connaway

83rd IFLA General Conference and Assembly
Wrocław (Poland)

This presentation covers an agenda for action-based research on student success and how libraries can communicate and collaborate better across the institution about their role in student learning and success.

Topics: Student Support, Research Agendas

Academic Library Impact: Improving Practice and Essential Areas to Research

Academic Library Impact: Improving Practice and Essential Areas to Research

By Lynn Silipigni Connaway, William Harvey, Vanessa Kitzie, Stephanie Mikitish

ALA Annual Conference
Chicago, Illinois (USA)

An OCLC Research team shares their work on exploring how academic libraries demonstrate alignment with and impact on institutional outcomes.

Topics: Student Support, Research Agendas

Communicating Library Impact Beyond Library Walls: Findings from an Action-oriented Research Agenda

Communicating Library Impact Beyond Library Walls: Findings from an Action-oriented Research Agenda

By Lynn Silipigni Connaway, Alan Carbery

ACRL Leadership Council and Membership Meeting
Chicago, Illinois (USA)

Learn about a project initiated by the Association of College and Research Libraries (ACRL) and led by OCLC Research to identify specific themes and trends related to the current state of library value studies and connect them to student learning and success, create a research agenda, and more.

Topics: Student Support, Research Agendas

Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Research Agenda for Student Learning and Success

Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Research Agenda for Student Learning and Success

By Lynn Silipigni Connaway

University of Hong Kong Faculty of Education
Hong Kong (China)

In this presentation, Lynn Silipigni Connaway shares research done in partnership with the Association of College and Research Libraries (ACRL) to identify specific themes and trends related to the current state of library value studies and connect them to student learning and success.

Topics: Student Support, Research Agendas