User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Presentations
Narrow by
Survey Research
Virtual
This presentation covers popular LIS research methods, describes the advantages and disadvantages of different types of survey research, describes data analysis tools and methods, and uses the OCLC Research Report Seeking Synchronicity as an example of this work.
Topics: Research Methods
On Shapes and Sizes: Measuring Diversity of Technological Engagement Through Digital Visitors and Residents Maps
Washington, D.C. (USA)
User Studies researchers share findings from the Digital Visitors and Residents project, including how students and faculty engage with technology and library resources online and in person.
Topics: Digital Visitors and Residents, User Research
Digital Literacy in the Era of Fake News: Key Roles for Information Professionals
Washington, D.C. (USA)
In this presentation, Silipigni Connaway describes how people determine whether an online information source is credible and how libraries can play a role in ensuring patrons are accessing trustworthy sources.
Topics: Information Literacy, User Research
Communicating Library Impact Beyond Library Walls: A Collaborative Effort
Columbus, Ohio (USA)
This presentation covers an agenda for action-based research on student success and how libraries can communicate and collaborate better across the institution about their role in student learning and success.
Topics: Student Support, Research Agendas
Communicating Library Impact Beyond Library Walls: A Collaborative Effort
Wrocław (Poland)
This presentation covers an agenda for action-based research on student success and how libraries can communicate and collaborate better across the institution about their role in student learning and success.
Topics: Student Support, Research Agendas
Capturing the Behaviors of the Elusive User: Strategies for Library Ethnography
Wrocław (Poland)
Lynn Silipigni Connaway covers ethnographic data collection tools and methods, drawing from the digital visitors and residents research she and her team have conducted.
Topics: User Research
Academic Library Impact: Improving Practice and Essential Areas to Research
Chicago, Illinois (USA)
An OCLC Research team shares their work on exploring how academic libraries demonstrate alignment with and impact on institutional outcomes.
Topics: Student Support, Research Agendas
Communicating Library Impact Beyond Library Walls: Findings from an Action-oriented Research Agenda
Chicago, Illinois (USA)
Learn about a project initiated by the Association of College and Research Libraries (ACRL) and led by OCLC Research to identify specific themes and trends related to the current state of library value studies and connect them to student learning and success, create a research agenda, and more.
Topics: Student Support, Research Agendas
Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Research Agenda for Student Learning and Success
Macau (China)
Learn about research done in partnership with the Association of College and Research Libraries (ACRL) to identify specific themes and trends related to the current state of library value studies and connect them to student learning and success.
Topics: Student Support, Research Agendas
Demonstrating the Value of Academic Libraries in Times of Uncertainty: A Research Agenda for Student Learning and Success
Hong Kong (China)
In this presentation, Lynn Silipigni Connaway shares research done in partnership with the Association of College and Research Libraries (ACRL) to identify specific themes and trends related to the current state of library value studies and connect them to student learning and success.
Topics: Student Support, Research Agendas