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Wikipedia Shaming

Wikipedia Shaming: Authority dilemmas across educational stages

By Lynn Silipigni Connaway, Christopher Cyr, Rachel Elrod, Joyce Kasman Valenza

ALA Annual 2021
Virtual

As Wikipedia reaches maturity, celebrating its 21st birthday this coming year, isn't it time to consider its adulthood? Results from our research of 175 students, which used a simulated set of Google search results to see how students select and judge resources for a research project, suggest we should. Since its birth, students have been generally discouraged from using Wikipedia, but as this collaborative reference tool has evolved, so should our consideration of its value.

Topics: Wikimedia, Equity, Diversity, Inclusion

Mitigating Microaggressions in Virtual Reference

Mitigating Microaggressions in Virtual Reference

By Lynn Silipigni Connaway, Marie L. Radford

OCLC Webinar
Virtual

This presentation reports results from qualitative content analysis of a large, longitudinal, random sample of QuestionPoint virtual reference service (VRS) sessions, how microaggressions can make their way into VRS, and how to mitigate this happening.

Topics: Equity, Diversity, Inclusion

"Is it a journal title, or what?" Mitigating Microaggressions in Virtual Reference

"Is it a journal title, or what?" Mitigating Microaggressions in Virtual Reference

By Marie L. Radford, Vanessa Kitzie, Lynn Silipigni Connaway, Diana Floegel

ALA Annual Conference
Chicago, Illinois (USA)

Learn how researchers explored how microaggressions can occur in virtual reference and how librarians can mitigate microaggressions in their practice.

Topics: Equity, Diversity, Inclusion, Information Literacy