Striving for Inclusivity: Supporting Research and Teaching Within Local and Global Ecosystems
UOC Open University of Catalonia, Barcelona, Spain
In this keynote, Connaway discusses how new model libraries and information centers within local and global networks and ecosystems can accommodate the diverse needs and expectations of users, who are embedded in communities in various ways.
Topics: Research Support, Equity, Diversity, Inclusion
Wikipedia Shaming: Authority dilemmas across educational stages
As Wikipedia reaches maturity, celebrating its 21st birthday this coming year, isn't it time to consider its adulthood? Results from our research of 175 students, which used a simulated set of Google search results to see how students select and judge resources for a research project, suggest we should. Since its birth, students have been generally discouraged from using Wikipedia, but as this collaborative reference tool has evolved, so should our consideration of its value.
Topics: Wikimedia, Equity, Diversity, Inclusion
Mitigating Microaggressions in Virtual Reference
This presentation reports results from qualitative content analysis of a large, longitudinal, random sample of QuestionPoint virtual reference service (VRS) sessions, how microaggressions can make their way into VRS, and how to mitigate this happening.
Topics: Equity, Diversity, Inclusion
"Is it a journal title, or what?" Mitigating Microaggressions in Virtual Reference
Chicago, Illinois (USA)
Learn how researchers explored how microaggressions can occur in virtual reference and how librarians can mitigate microaggressions in their practice.
Topics: Equity, Diversity, Inclusion, Information Literacy