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Library on-demand

Anything, anytime, anywhere

Technology, tools, and capacity to create impactful end-user experiences

Users expect immediate access to information, personalized to their specific needs, and delivered exactly in the way they prefer. Inspired by extensive user research and realized through our wide range of products and services, “Library on-demand” represents a vision for OCLC and for libraries to adapt and thrive.

Ready to optimize delivery?

Learn about the benefits of smart fulfillment

Product development focus areas


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Intuitive discovery

Effortless access to valuable resources when and where people need them

Intuitive discovery provides easy-to-use, predictable ways to conduct and narrow searches. It also embeds library resources and applications within the services and tools that information seekers use every day.

What’s new:

An enriched WorldCat® Discovery search experience expands searches with related terms from authoritative sources and provides search results in a user’s preferred language.

What’s next:

A modernized WorldCat Discovery interface will simplify the user experience, making it more accessible and customizable.


Smart fulfillment

Optimized delivery to meet library and user preferences

Smart fulfillment starts with libraries having the flexibility to configure what “smart” means based on local policies, resources, and user needs. This foundation means that delivery of library materials meets user expectations with options that match their delivery preferences.

What’s new:

Our “Express” program enables fast article and other digital resource sharing among libraries committed to delivery within 18 hours or less using the WorldShare® Interlibrary Loan network.

What’s next:

Decision optimization leverages policy data, lending history, licensing agreements, and more to instantly present what’s available locally, regionally, and across the world.

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Personalized experience

Request, track, recommend, and return—all in one place

Library staff and library users benefit from the control and transparency of activities that are part of each individual’s experience. All transactions come together seamlessly to provide robust options and a complete history for the user, while also delivering workflow improvements and better access to useful metrics for staff.

What’s new:

A more accessible My Account enables WorldCat Discovery and Tipasa® users to manage interlibrary loan activities, circulation information, and saved searches in one place.

What’s next:

A new API will simplify workflows by empowering libraries to bring together circulation and interlibrary loan transactions into any user portal.


Powerful network

Unmatched potential to borrow, buy, and access resources

The library provides access to materials that are locally curated, authoritative, and credible. Through WorldCat, other connected services, and our vast network of members, library users gain universal access to a massive global inventory of resources. Our commitment to expand open content and our unmatched ability to actively connect libraries and partners further increases what’s available.

What’s new:

Print serials deselection support in GreenGlass®—including volume-level holding evaluations and known journal archive comparisons—further empowers libraries to make evidence-based collection management decisions.

What’s next:

Accelerate collection strategies and shared print initiatives with the ability to reference registered WorldCat retentions and view count of holdings registered for retention by title using GreenGlass.

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We’re committed to innovating quickly.

“Library on-demand will provide immediate access and smart fulfillment of valuable resources, connecting library staff and end users to a massive global inventory through the power of WorldCat.”

Cathy King Executive Director, OCLC Delivery Services