Lead change at your library with resources from RSC19

Below you will find links to video recordings and downloadable presentation PDFs for select sessions. If you weren't able to join us—or if there were parallel sessions you weren't able to attend—we hope you'll benefit from all of the great knowledge and breakthroughs that were shared.


Tuesday, 19 March

OCLC Tuesday
Cathy King, Jennifer Corsi

Wednesday, 20 March

Keynote presentation: Tomorrow’s Architects
Peter Morville, Founder and President, Semantic Studios

In Our Comfort Zone: 2 Years Post Tipasa from ILLiad
Derek Malone

How to Plan a Website: Learnings from the Ann Arbor District Library
Peter Morville, Josie Parker

Time Well Spent: Fine Tune Your Communications to Improve Customer Service and Efficiency
Carol Nelson, Kay Westergren

We're a Happy Family: ILLiad/Alma NCIP Integration
Lapis David Cohen

Tipasa and the University of Gloucestershire
Deborah Jones-Davis

Copyright: Coloring within the Lines with Ease
Gail Perkins Barton, Janice Shipp

Collections in a Box: Automated Retrieval Centers and ILL/DDS
Jessica Garner, Jen Salvo-Eaton, Kristine Shrauger, Amanda Tier

ILL Under the Reference Umbrella
Amy Chew

The British Library—Embracing a Changing World
Joanne Cox

The Power of ILL Statistics
Peggy Glatthaar, Pamela Johnston, Myra Justus

Single Click User Request Submission via the ILLiad API
Krista Higham, Dustin Stokes

Insights into the Patron Experience of Resource Sharing Services
Mia Partlow

Pirates & Imposters: What is the ILL Librarian's Responsibility?
Kaitlin Kehnemuyi, Sylvie Larsen

Working with Foreign Language Materials
Joe Lenkart, Erika Weir, Annabella Irvine

Unmediated Reprints Desk for ILLiad
Matthew Calsada, Stephanie Spires

Mapping Interlibrary Loan: Exploring Data Visualization in Resource Sharing
Zach Gahs-Buccheri, Kate Strain

Tipasa Migration
Kara McGuire

Beyond ILL: Opportunities for ILL Staff to Develop New Expertise
Vickie Campbell, Lorraine Woods

It Shouldn't Be That Hard: OpenURL to Save Time
Logan Rath

An Alternative to CONTU: Developing and Implementing Your Own ILL Copyright Compliance Policy
Brian Miller, Amanda Rudd

Resource Sharing and High Density Storage: A Partnership and a Merger
Renna Redd

Evolving Best Practices in Providing Service
Joe Wickens, Amy Chew, Sue Kaler, Joe Lenkart

Steps Towards Accessibility: Improving User Experience through OCR
Melissa Eighmy-Brown, Carol Nelson, Austin Smith, Hilary Thompson

Was It Worth It? Evaluating Workflow Changes in a Shared Service Environment
Maureen O'Brien Dermott, Freya Gibbon

Make New Friends: Open a Collection to New Users
Joanie Reynolds, Kristine Shrauger, Patricia Tiberii

Thursday, 21 March

OCLC Resource Sharing Strategy and Vision: The library on-demand
Cathy King, Lynn Silipigni Connaway, Ph.D, Mary Sauer-Games

Atlas Update
Matt Calsada, Stephanie Spires

Keep on Rethinking: Rethinking the RRSI STAR Checklist and Manifesto
Margaret Ellingson, Sue Kaler, Beth Posner