Join us on June 1 for Improving the user experience when you’re not vis-à-vis: Strategies in virtual reference, outreach and customer retention management
In the report, OCLC President and CEO Jay Jordan wrote that fiscal 2009 was a challenging year as libraries and OCLC felt the impact of the global recession. At the same time, the cooperative continued to execute its strategy of building Web-scale services, setting the stage for an exciting transformation in the way libraries serve users.
OCLC Research works with the community to collaboratively identify problems and opportunities, prototype and test solutions, and share findings through publications, presentations and professional interactions.
You can view this information in English on the OCLC Worldwide site by clicking on the link above.
Now find library listings from WorldCat in RedLaser iPhone app
A popular app for iPhone users, RedLaser now includes library listings when a user scans a book barcode with their iPhone. The app uses the WorldCat Search API and WorldCat Registry APIs to deliver results for libraries nearby who hold the item in WorldCat.
QuestionPoint, the complete reference management service that provides libraries with tools to interact with users in multiple ways—using chat, e-mail and chat widget (Qwidget)—continues to evolve. The service has recently been enhanced with the addition of new Qwidgets, customizable Qwidget skins and new formatting capabilities and expanded access to knowledge bases.
Organizations worldwide are using CONTENTdm Digital Collection Management Software to create thousands of outstanding digital collections and to provide easy access to their unique holdings.
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