Manager, Strategic Programs
Constance leads strategic initiatives across OCLC’s Membership and Research, Global Product Management, and Business Development divisions. She manages cross-functional teams evaluating product/program opportunities and internal processes to improve strategic alignment and scale success across the enterprise. Constance serves as a practice and thought leader in service design and strategy both internally and externally.
Previously, she served as Strategic Intelligence Manager and Research Scientist at OCLC, providing environmental intelligence on library service directions and leading a program of research on the evolving service requirements of academic libraries. Constance is a frequent public speaker and has published widely (https://orcid.org/0000-0002-9312-8294) on topics ranging from the evolution of US higher education, to the changing academic collections environment, to library support for emerging research, teaching and learning workflows. Constance holds a BA from Mount Holyoke College and an MA from Princeton University, both degrees in history of science. She lives and works in the San Francisco Bay Area.
She tweets @ConstanceM and blogs at Hanging Together.
16 January 2020
Brian Lavoie, Lorcan Dempsey, Constance Malpas
Collective collections are the combined holdings of a group of libraries, analyzed and possibly managed as a unified resource. Constructing, understanding, and operationalizing collective collections is an increasingly important aspect of collection management for many libraries. This article presents some general insights about collective collections, drawn from a series of studies conducted by OCLC.
20 August 2019
Lorcan Dempsey, Constance Malpas, Mark Sandler
The proposed framework recommends strategies for advancing the Big Ten Academic Alliance’s (BTAA) collective collections toward a more purposeful coordination of their print collections. It defines four traits of a purposeful collective collection that can also apply broadly to other consortium settings.
18 October 2018
Constance Malpas, Roger Schonfeld, Rona Stein, Lorcan Dempsey, Deanna Marcum
This report proposes a new library services framework for academic libraries in place of a collections model. This report studies the relationship between emerging library service paradigms and different university settings and surveys the importance of library service areas according to library directors.
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