User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Presentations

Container Collapse and the Information Remix: Students' Evaluations of Scientific Research Recast in Scholarly vs. Popular Sources
Cleveland, OH (USA)
Learn how students from high school to grad school evaluate the citability and credibility of online resources. Discover the variety of uses students consider when selecting resources and consider new strategies for addressing student needs.
Topics: User Research

Beyond the Survey: Using Qualitative Research Methods to Support Evidence-based Practice
Sydney (Australia)
Lynn Silipigni Connaway reviews different forms of qualitative research and mixed research methods using examples from recent research projects.
Topics: Research Methods, User Research

New Ways of Seeing: Understanding Individuals on their Terms
Sydney (Australia)
This presentation provides a deep delve into information behavior research methods, qualitative research, and ethnographic data collection tools and methods.
Topics: Research Methods, User Research