User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Presentations
Beyond the Survey: Using Qualitative Research Methods to Support Evidence-based Practice
Sydney (Australia)
Lynn Silipigni Connaway reviews different forms of qualitative research and mixed research methods using examples from recent research projects.
Topics: Research Methods, User Research
New Ways of Seeing: Understanding Individuals on their Terms
Sydney (Australia)
This presentation provides a deep delve into information behavior research methods, qualitative research, and ethnographic data collection tools and methods.
Topics: Research Methods, User Research