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User Research

Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're  collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:

 

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  • 2018 (4)
Investing in Library Users and Potential Users: The Many Faces of Digital Visitors and Residents

Investing in Library Users and Potential Users: The Many Faces of Digital Visitors and Residents

By Lynn Silipigni Connaway

SLA-AGLA
Muscat (Oman)

Silipigni Connaway shares results from OCLC's Digital Visitors and Residents work, which identified how individuals are engaging with technology, acquiring information, why they make their choices, and how libraries can use this information to make decisions to reach users.

Topics: Digital Visitors and Residents, User Research