User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Presentations

Academic Library Impact: Improving Practice and Essential Areas to Research
Ramat Gan (Israel)
Silipigni Connaway provides an update on the ACRL initiative on Academic Library Impact, including details on how the research was conducted and areas of focus for libraries.
Topics: Student Support

Update on Value of Academic Libraries Initiative
Denver, CO (US)
Silipigni Connaway gives an update on the ACRL initiative on Academic Library Impact, including details on how the research was conducted; and she describes areas of focus for libraries, which include communication, collaboration, mission strategy & alignment, teaching & learning, student success, and learning analytics.
Topics: Student Support