The University of Oxford and OCLC Research, in partnership with the University of North Carolina, Charlotte, are collaborating on a JISC-funded study to investigate the theory of digital residents and visitors with learners in the educational stages: Emerging (Late stage secondary school-first year undergraduate); Establishing (Second/third year undergraduate); Embedding (Postgraduates, PhD students); and Experienced (Scholars).
This work will increase understanding of how learners engage with the Web and how educational services and systems can attract and sustain a possible new group of lifelong learners. The trans-Atlantic partnership will support comparison of students' digital learning strategies in different cultural contexts. Further details...
Outputs currently available
Interim Reports to JISC
22 July 2011 (.pdf: 560K/13 pp.)
Jisc infoKit
White, David, Lynn Silipigni Connaway, Donna Lanclos, Erin M. Hood, and Carrie Vass. Evaluating Digital Services: A Visitors and Residents Approach A JISC infoKit. http://www.jiscinfonet.ac.uk/infokits/evaluating-services/.
Presentations
Recent
Lynn Silipigni Connaway, David White, Donna Lanclos. 2014. Evaluating Online Behaviours: A Visitors and Residents Approach. Presented as a webinar in collaboration with JISC, 15 July 2014. http://www.oclc.org//content/dam/research/presentations/connaway/connaway-white-lanclos-evaluating-online-jisc-2014.pptx (pptx: 12.5 MB/40 slides). View on SlideShare.
Consult the complete list of all presentations from the Visitors and Residents activity...
Publications
Recent
Connaway, Lynn Silipigni, Donna M. Lanclos, and Erin M. Hood. 2013. "'I always stick with the first thing that comes up on Google. . . ' Where People Go for Information, What They Use, and Why." Educause Review Online. Available online at: http://www.educause.edu/ero/article/i-always-stick-first-thing-comes-google-where-people-go-information-what-they-use-and-why.
Connaway, Lynn Silipigni, Donna M. Lanclos, and Erin M. Hood. 2013. "'I find Google a lot easier than going to the library website.' Imagine Ways to Innovate and Inspire Students to Use the Academic Library." Proceedings of the Association of College & Research Libraries (ACRL) 2013 conference, April 10-13, 2013, Indianapolis, IN. Available online at: http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/2013/papers/Connaway_Google.pdf.
Connaway, Lynn Silipigni, Donna M. Lanclos, David White Alison Le Cornu, and Erin M. Hood. 2013. "User-centered Decision Making: A New Model for Developing Academic Library Services and Systems." IFLA Journal, 31,1. Available online at: http://www.ifla.org/files/assets/hq/publications/ifla-journal/ifla-journal-39-1_2013.pdf.
Connaway, Lynn Silipigni, David White, Donna Lanclos, & Alison Le Cornu. 2013. "Visitors and Residents: What Motivates Engagement with the Digital Information Environment?" Information Research, 18,1 (paper 556). http://InformationR.net/ir/18-1/paper556.html.
Connaway, Lynn Silipigni, David White, and Donna Lanclos. 2012. "User-centered Decision Making: A New Model for Developing Academic Library Services and Systems." IFLA World Library and Information Congress 2012 Helsinki Proceedings: "Libraries Now! Inspiring, Surprising, Empowering." Available online at: http://conference.ifla.org/sites/default/files/files/papers/wlic2012/76-connaway-en.pdf.
Connaway, Lynn Silipigni, David White, Donna M. Lanclos, and Alison Le Cornu. 2012. "Visitors and Residents: What Motivates Engagement with the Digital Information Environment?" ISIC 2012 Conference Proceedings, September 5-7, 2012, Tokyo, Japan.
Connaway, Lynn Silipigni, David White and Donna Lanclos. 2012. "Visitors and Residents: What Motivates Engagement with the Digital Information Environment?" Proceedings of the 74th ASIS&T Annual Meeting pp: 1-7.
The paper proposal is available.
Bartlett, Sarah. 2012. "Deciphering student search behaviour." Research Information (February/March). http://www.researchinformation.info/features/feature.php?feature_id=356.
White, David S. 2012. "Visitors and Residents and learner-owned literacies." Multimedia Information & Technology, 38,1: 23-25.
Consult the complete list of all publications from the Visitors and Residents activity...
Data Collection Instruments
Semi-structured Interview Questions
- Emerging, Establishing, and Embedding Participants (Secondary/High school and University Levels) (.pdf: 282k/2 pp.)
- Experiencing Participants (Scholars/Life-long Learners) (.pdf: 278k/1 pp.)
Diarist Follow-up Interview Questions
- Emerging, Establishing, Embedding, and Experiencing Participants (.pdf: 185k/1 pp.)
Diarist Follow-up Interview Questions
- Questions for Diary Form Submissions (.pdf: 85k/1 pp.)
Data Collection Tool
- Code Book (.pdf: 167k/5 pp.)
Blog Posts
Two members of the research team maintain the following blogs, and add posts about the Visitors and Residents activity from time to time. A complete list of these posts is available.
Donna Lanclos blogs at The Anthropologist in the Stacks.
David White blogs at the TALL Blog.
Mr. White also published a post on the Guardian Higher Education Network Blog, Friday, 8 June 2012, 10:15 a.m. EDT. http://www.guardian.co.uk/higher-education-network/blog/2012/jun/08/web-learning-teaching-digital-literacy.
Events, media, and other impacts
Consult the complete list of events, media, and other impacts from the Visitors and Residents activity...
More Information
JISC is a UK organization supporting the innovative use of digital technologies in UK colleges and universities.
http://www.jisc.ac.uk
JISC project page for the Visitors and Residents project
http://www.jisc.ac.uk/whatwedo/projects/visitorsandresidents.aspx
The project plan for Digital Visitors and Residents is available (.pdf: 122K/14 pp.).
Technology-Assisted Lifelong Learning (TALL) is an e-learning research and development team based at the University of Oxford's Department for Continuing Education. Established in 1996, TALL specializes in developing high quality online courses for the Higher Education sector.
- Home page: http://www.tall.ox.ac.uk/
- Blog: http://tallblog.conted.ox.ac.uk/index.php/2008/07/23/not-natives-immigrants-but-visitors-residents/.
Connaway, Lynn Silipigni, and Timothy J. Dickey. 2010. The digital information seeker report of the findings from selected OCLC, RIN, and JISC user behaviour projects. [Bristol, England]: HEFCE.
http://www.jisc.ac.uk/media/documents/publications/reports/2010/digitalinformationseekerreport.pdf
(.pdf: 2.25MB/61 pp.).
The LAIRAH Project: Log Analysis of Internet Resources in the Arts and Humanities
http://www.ucl.ac.uk/infostudies/LAIRAH/
J. Murrey Atkins Library, University of North Carolina at Charlotte
http://library.uncc.edu
Most recent updates: Page content: 2013-03-20
Co-leads
Lynn Silipigni Connaway, Ph.D., Senior Research Scientist, OCLC
David White, Manager and Researcher, University of Oxford Technology-Assisted Lifelong Learning (TALL) team