Live webinar: Using linked data to enhance discovery experiences
Wed, May 14, 2025 - 2:30pm EDT
Join us for this 30-minute webinar that continues the conversation about linked data and what it can do for your library. We'll discuss how linked data will help libraries connect and scale knowledge, fuel discovery, and contribute to the global information ecosystem.
Offer instant access to millions of ebooks and eaudiobooks with our streamlined app. Users can also benefit from neighboring libraries’ collections through CloudLink, allowing you to affordably expand your digital offerings and meet users’ needs with reduced waiting times.
With Comics Plus®, your readers can have unlimited, simultaneous access to thousands of digital comics and manga (and picture books!) from publishers like Andrews McMeel, BOOM! Studios, Dark Horse, Europe Comics, Fantagraphics, Humanoids, Image Comics, Kodansha, Oni Press, Tokyopop, Yen Press, and dozens more. Maximize circulation through book clubs, community reading programs, and other engaging initiatives with no holds, waitlists, or monthly borrowing limits.
Streaming video
Provide unlimited access to an ad-free streaming service with thousands of films and TV episodes. Users will enjoy high-quality streaming experiences on all devices including smart TVs, streaming sticks, and mobile devices. This curated collection of quality video content was chosen specifically with the library audience in mind.
CloudLibrary™ lets libraries build and share ebook and eaudiobook collections and provide library users access to digital magazines, newspapers, comics, graphic novels, and manga.
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var el,ctx=vwo_$(x);
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/*vwo_debug log("editElement","#cloudlibrary-body-blocks > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > p:nth-of-type(1)"); vwo_debug*/(el=vwo_$("#cloudlibrary-body-blocks > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > p:nth-of-type(1)")).html("CloudLibrary provides access to a rich collection of digital content in a single app, including millions of ebooks and eaudiobooks as well as tens of thousands of magazines, digital newspapers, and digital comics. Titles are available from many popular publishers, including Penguin Random House, Sourcebooks, Macmillan, Entangled Publishing, HarperCollins, Scholastic, Hachette Book Group USA, Bloomsbury, Simon & Schuster, and Disney.");})("#cloudlibrary-body-blocks > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > p:nth-of-type(1)")}}, R_743027_50_1_2_3:{ fn:function(log,nonce=''){return (function(x) {
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CloudLibrary’s unique content sharing program, CloudLink™, is a budget-friendly way to expand the breadth and depth of your ebook and eaudiobook collection. You’ll increase circulation of lesser-used titles, and decrease hold times on popular materials by working with other CloudLink libraries in your state.
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/*vwo_debug log("editElement","#cloudlibrary-body-blocks > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(3) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > p:nth-of-type(1)"); vwo_debug*/(el=vwo_$("#cloudlibrary-body-blocks > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(3) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > p:nth-of-type(1)")).html("With CloudLibrary, your library users have unlimited, simultaneous access to digital magazines, comics, and graphic novels, with no holds or waits. Young readers can tear through that graphic novel series without worry.");})("#cloudlibrary-body-blocks > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(3) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > p:nth-of-type(1)")}}, R_743027_50_1_2_5:{ fn:function(log,nonce=''){return (function(x) {
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/*vwo_debug log("editElement","#cloudlibrary-carousel-hed > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > p:nth-of-type(1)"); vwo_debug*/(el=vwo_$("#cloudlibrary-carousel-hed > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > p:nth-of-type(1)")).html("The enhanced web portal makes it easy for staff to manage the library’s ebook and eaudiobook collection. A spotlight page highlights the latest additions to a curated lists area where you can scroll through organized cover images or search for specific titles to add to your collection.");})("#cloudlibrary-carousel-hed > div:nth-of-type(1) > div:nth-of-type(1) > div:nth-of-type(1) > p:nth-of-type(1)")}}, R_743027_50_1_2_6:{ fn:function(log,nonce=''){return (function(x) {
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Your users will love having access to popular content with shorter hold times. And they can binge all the magazines, comics, and manga they want with unlimited, simultaneous access.
Join us for this 30-minute webinar that continues the conversation about linked data and what it can do for your library. We\'ll discuss how linked data will help libraries connect and scale knowledge, fuel discovery, and contribute to the global information ecosystem.
Je kunt op elk moment real-time updates over de beschikbaarheid van onze diensten raadplegen via ons systeemstatusdashboard (zie voorbeeldscherm hieronder). Bibliotheekmedewerkers kunnen zich ook aanmelden om via e-mail op de hoogte te blijven van de status van individuele diensten. Ervaar je problemen met één van onze diensten? Neem dan contact op met OCLC Support. Werk je bij een bibliotheek die Wise gebruikt? Dan kan de organisatie bij wie je Wise afneemt je meer vertellen over het dashboard voor jouw bibliotheeksysteem.
Welcome to OCLC! If you are looking for information or materials from a library, visit WorldCat.org to search for resources in a library near you and thousands of libraries around the world.
Welcome to OCLC! If you are looking for information or materials from a library, visit WorldCat.org to search for resources in a library near you and thousands of libraries around the world.
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Welcome to OCLC! If you are looking for information or materials from a library, visit WorldCat.org to search for resources in a library near you and thousands of libraries around the world.
Welcome to OCLC! If you are looking for information or materials from a library, visit WorldCat.org to search for resources in a library near you and thousands of libraries around the world.
¡Bienvenido a OCLC! Si busca información o materiales de una biblioteca, visite WorldCat.org para encontrar recursos en una biblioteca de su zona y en miles de bibliotecas de todo el mundo.
¡Bienvenido a OCLC! Si busca información o materiales de una biblioteca, visite WorldCat.org para encontrar recursos en una biblioteca de su zona y en miles de bibliotecas de todo el mundo.
Willkommen bei OCLC! Wenn Sie Informationen oder Materialien von einer Bibliothek benötigen, können Sie auf WorldCat.org nach Medien in einer Bibliothek in Ihrer Nähe sowie in Tausenden Bibliotheken in aller Welt suchen.
Willkommen bei OCLC! Wenn Sie Informationen oder Materialien von einer Bibliothek benötigen, können Sie auf WorldCat.org nach Medien in einer Bibliothek in Ihrer Nähe sowie in Tausenden Bibliotheken in aller Welt suchen.
Searching for items in a library? Try WorldCat.org.
Smart fulfillment in action
Maximize delivery speed of your resource sharing service
New smart fulfillment functionality across all OCLC resource sharing services empowers libraries to successfully meet user expectations, while saving time and money.
People expect all the information they need in the format they prefer anytime, anywhere. OCLC's resource sharing services already meet this expectation with a straightforward experience and impressive delivery speed. And now, new delivery capabilities—available for free with WorldShare® Interlibrary Loan, Tipasa®, and ILLiad®—take this even further. Read about how libraries are taking advantage of smart fulfillment capabilities below.
Free up staff time and speed delivery
SWAN (System Wide Automated Network) is a multitype consortium with 100 member libraries—primarily public libraries along with academic, special, and school libraries located throughout the Chicago area. With a collective library user base of more than one million, SWAN member libraries use both OCLC’s WorldCat Discovery and WorldShare Interlibrary Loan (ILL) services.
In 2019, SWAN library staff manually responded “in use, on loan” to more than 26,400 ILL requests. In 2023, using the real-time availability feature, that number plummeted to 4,900 requests. As a result of the implementation of real-time availability, WorldShare ILL automatically processed the requests and sent them to the next lender approximately 15,400 times when items were checked out or otherwise not available for loan. “We're very, very excited about this since it’s a pretty clear benefit for our SWAN members,” Helen said.
Read more in the SWAN consortia’s full member story.
“Because the system is immediately checking [with the real-time availability feature], the maximum amount of time to wait to get that “no” and move the request to the next lender is just seconds. And a faster ‘no’ means less time for your patron to have to wait.”
Helen Pinder Consultant, Resource Sharing, SWAN Library Services
Exceed your library users' expectations with fast interlibrary loan
When Laura D’Amato, Head of Access Services and Interlibrary Loan, joined Baldwin Wallace University’s Ritter Library, she realized their interlibrary loan workflows had been the same for a long time. When the COVID-19 pandemic struck and the library closed, Laura attended OCLC’s training and accessed videos to learn about the smart fulfillment capabilities.
Leveraging that information, Laura set up borrowing automations in WorldShare ILL. As a result, their borrowing turnaround times were reduced by 20 hours for copies and by 2 days for physical items. And now that real-time availability was implemented, Laura said, “It’s helpful because when I look at our Can You Supply? queue, I know the requests won’t be for checked out items.” Because of their participation in the Express program, their users now get copy requests delivered 50% faster. Read more in Baldwin Wallace University's full member story.
“All the new smart fulfillment features work together for a superior experience for our library users and more effective use of our ILL staff’s time.”
Laura D'Amato Head of Access Services and Interlibrary Loan, Ritter Library, Baldwin Wallace University
Achieve impressive borrowing turnaround times
Eastern Kentucky University (EKU) libraries have achieved some of the fastest borrowing times among Express digital delivery program members. During the first six months of 2022, 30% of requests were filled in one hour or less, 40% were filled in two hours or less, and 10 requests were filled in two minutes or less!
Ashley Cole, Associate Director of Collection Strategies, shared that they achieved such incredible borrowing turnaround times by “working with our systems administrator to configure Tipasa® in a way that was most efficient for our needs.” Her team used information from our training videos to create custom holding groups and paths, turn on WorldCat knowledge base integration for ILL,and set up borrowing automations using the automated request manager. Read more in Eastern Kentucky University's full member story.
"We save so much time by leveraging our custom holdings paths and allowing the automation to review which libraries hold the item."
Ashley Cole Associate Director of Collection Strategies, Eastern Kentucky University Libraries
Minimize staff intervention with real-time availability
At The Ohio State University, interlibrary loan staff, who use ILLiad, historically turned away about one out of every three requests because the items were checked out. After initiating the real-time availability feature, they now only turn away about one out of every 20 requests. This has resulted in a significant reduction in time the staff spends on ILL requests they are unable to fill.
"At Ohio State, we saw a reduction in ILL requests for checked out items reduced from 30% to 5%. That's a huge savings in staff time," said Brian Miller, Head, Interlibrary Loan. Their lending loans fill rate has also improved from about 50% to over 70%.
"[Real-time availability] is the greatest thing since sliced bread because it's so customizable and every library can determine what statuses they want to be turned away and which ones to come in."
Brian Miller Head, Interlibrary Loan, The Ohio State University
Save staff time with the automated request manager
St. Charles City-County Library, which uses WorldShare ILL, set up one automation for audio/visual materials and another for books using the automated request manager. "I found that setting up automations was definitely worth a few hours of setup time given the hours we saved in staff time," said Laura Barber, Interlibrary Loan Paraprofessional.
To reduce the amount of staff intervention, Laura has set up the automated request manager to route new requests to the "New for review" queue "if WorldCat® shows that our institution holds the item, if it seems to be a duplicate request—that is, the same user has requested the same item—and if there are fewer than two lenders."
"In the last year, we've saved an estimated 152 staff hours just by using the automated request manager and from not having to deal with those requests individually. That's a savings of almost three hours of staff time per week."
Laura Barber Former Interlibrary Loan Paraprofessional, St. Charles City-County Library
Improve workflows with the automated request manager
"For us at the College of Saint Benedict and Saint John's University, where we use Tipasa, the automated request manager is a great way to keep our ILL department moving along even if our staffing schedules have changed," said Nicole Reuter, Access Services Manager.
Nicole set up the automated request manager with two basic automations, one for copies and one for loans. The automation works really well with her library's pre-existing partnerships including the group of Express LVIS (Libraries Very Interested in Sharing) libraries they use for copies and three Minitex groups they use for loans. She also noted time savings. "Now that we've increased our automation, we spend much less time reviewing each ILL request."
"The automated request manager is fairly easy to set up and you can get as complex or as simple as you want."
Nicole Reuter Access Services Manager, College of Saint Benedict, Saint John's University
Embrace automation to improve the library user experience
Prior to going live with Tipasa in 2019, Northeastern State University had not set up any automations. According to Brandon Martin, Instructor of Library Services, Systems Librarian, and Resource Sharing Coordinator, automations not only seemed intimidating but he also thought everything had to be unmediated. When the library moved to Tipasa, the OCLC implementation team encouraged Brandon and his team to reconsider the benefits of automation.
They started with one or two automations and it grew from there. Now they have 10 and expect to add more. "We don’t have to mediate as much with automation," noted Brandon. "It saves us time on tasks like applying constant data and building lender strings. It also automatically tags requests based on criteria we select, so that it spotlights things we may overlook."
"It’s really all about patron service. And if we can fill items faster using automation, then that’s a great thing. Plus, if it has the added benefit of making our lives easier, that’s the icing on the cake."
Brandon Martin Instructor of Library Services, Systems Librarian, and Resource Sharing Coordinator, Northeastern State University
Improve turnaround time with WorldCat knowledge base integration
The interlibrary loan (ILL) department at California Lutheran University’s Pearson Library has one full-time librarian and two part-time student employees. As a participant in the Express digital delivery program, this small team consistently has a turnaround time of under six hours for the 643 copy requests it fills on average each month. And as a result, the library has ranked in the top five Express libraries by volume since 2021.
Leanna Pagano, Manager of Resource Sharing and Course Reserves, said what’s key is help from student employees and using WorldShare ILL and the WorldCat knowledge base. For each copy request, the student first reviews it to see if the requestor is an LVIS (Libraries Very Interested in Sharing) library or a reciprocal lender. Next, they check what the library can loan and how they can loan it for each database. “What makes that super easy is the WorldCat knowledge base link that's integrated with WorldShare ILL,” noted Leanna. “It's usually as simple as clicking that link, which takes them to the correct database and full-text article so they can simply download it and then upload it to Article Exchange.”
Leanna also shared that setting up two monitors for each workstation, developing a student training program, and strategically scheduling students throughout the day supports their success.
"My recommendation is to make sure your collections are in the WorldCat knowledge base. That way, you get seamless integration between your holdings and interlibrary loan ensuring you can quickly and efficiently locate items in your collection and share those items out."
Leanna Pagano Manager of Resource Sharing and Course Reserves, California Lutheran University
Quickly fill copy requests with Express and smart fulfillment
The Joyner Library at East Carolina University, a public research university in Greenvale, North Carolina, is one of the top three suppliers by volume in OCLC’s Express digital delivery program. The library’s staff uses ILLiad to fill approximately 1,000 Express copy requests each month and maintains a turnaround time of less than 12 hours.
William Gee, Head of Circulation and Interlibrary Loan, explained that their fast turnaround times and outstanding Express lending stats are due to a number of factors, including automating their ILL workflows. According to William, “Automation is absolutely essential. I encourage you to look into the new smart fulfillment functionality. It all really helps to automate your ILL workflows.”
William’s team relies on OCLC’s WorldShare ILL network, its Policies Directory, and ILL Fee Management (IFM) service to support their work. He noted that the impressive turnaround times can also be attributed to knowing what their license agreements allow them to lend, making the most of ILLiad’s management features, hiring great employees, and pulling requests twice a day. They also attempt to accurately maintain physical holdings in WorldCat and electronic holdings in the WorldCat knowledge base to ensure their library’s users can find and access all resources currently available in their library’s collections.
"I’m excited by the new smart fulfillment functionality that make it so much easier to automate workflows."
William Gee Head of Circulation and Interlibrary Loan, East Carolina University