Redefining the library experience: Findings from the 2023 OCLC Global Council Survey

Whether on a university campus, at a local school, or in a metropolitan neighborhood, libraries are continually evolving how they engage with their users to make the most impact within their communities. This evolution recently has included a renewed emphasis on proactively shaping experiences around library spaces, programming, collections, and staff development.

Conducted in partnership between OCLC Global Council and OCLC Research and Market Research teams, the 2023 survey explored themes such as community engagement, collaboration, and innovative programs that meet library users’ continually evolving needs and expectations. The results of that survey provide insight into ways that library leaders and workers expect changing library experiences to create more meaningful engagement and positive impacts.
 

View the Findings

Related Materials

On-demand webinars

• Redefining the library experience: Insights and inspiration
  Join Lynn Silipigni Connaway, Executive Director, OCLC Research, and library leaders from OCLC’s Global Council as they share results from the 2023 global survey on “Redefining the library experience.
  Presented: 15 June 2023
  

Blogs

• Are you redefining the library experience?

Presentation Slides

• Redefiniendo la experiencia bibliotecaria: Perspectivas de bibliotecas en Europa y en España (.pdf)
  by - Lynn Silipigni Connaway, Ph.D., Executive Director, Research, OCLC Research and Ana Fernández, Head of Services at OCLC Spain
  13 March 2024 - Instituto Cervantes, Madrid