OCLC Research presents a novel user research methodology that combines log analysis with semi-structured interviews to determine how library users navigate the path from discovery to access. Indications are, “The methodology used for this study also could be extended beyond discovery systems. Other computerized activities that leave digital traces could be studied using interview protocols based on log analysis.”
File: pptx, 8.6MB Topics: User Research, Research Methods
Washington, DC (USA)
Match user expectations of discovery and access.
File: video, 24 minutes Topics: User Research
Lynn Silipigni Connaway reviews different forms of qualitative research and mixed research methods using examples from recent research projects.
File: pptx, 27.5MB Topics: Research Methods, User Research
This presentation provides a deep delve into information behavior research methods, qualitative research, and ethnographic data collection tools and methods.
File: pptx, 9.5MB Topics: Research Methods, User Research
This presentation details research methods, and data collection and data analysis tools and methods used in library and information schools over the years for information behavior studies, as well as challenges and opportunities.
File: pptx, 22.1MB Topics: User Research, Research Methods
Learn about the Digital Visitors and Residents project, how research supporting the project was completed, results focused on digital literacy, and recommendations for libraries.
File: pptx, 38.1MB Topics: User Research, Information Literacy
Whether you’re trying to decide how to allocate your library’s resources or make the best use of your space, formal assessment tools can guide your decision-making. This webinar covers why formal assessments are more effective than anecdotal data, and will help you learn how to plan effective evaluations.
File: video, 60 minutes Topics: User Research, Assessment, WebJunction
Learn about this project that identified how and why people get information, including the research methods used in the work, and get details about digital literacy findings of the project.
File: pptx, 43MB Topics: Digital Visitors and Residents, User Research
Learn more about OCLC's Digital Visitors and Residents work, identifying how individuals are engaging with technology, acquiring information, and why they make their choices.
File: pptx, 26MB Topics: Digital Visitors and Residents, User Research, Information Literacy
Ramat Gan (Israel)
Learn about the Digital Visitors and Residents project, which reveals the information behavior of students and faculty as they access information in the library.
File: pptx, 40MB Topics: Digital Visitors and Residents, User Research