OCLC Research presents a novel user research methodology that combines log analysis with semi-structured interviews to determine how library users navigate the path from discovery to access. Indications are, “The methodology used for this study also could be extended beyond discovery systems. Other computerized activities that leave digital traces could be studied using interview protocols based on log analysis.”
File: pptx, 8.6MB Topics: User Research, Research Methods
Cleveland, OH (USA)
Learn how students from high school to grad school evaluate the citability and credibility of online resources. Discover the variety of uses students consider when selecting resources and consider new strategies for addressing student needs.
File: pdf, 1.9MB Topics: User Research
Lewis Center, OH (USA)
Brannon introduces coding, covers things to take into consideration when creating a codebook, and provides real world examples of codebooks in action.
File: pptx, 6.6MB Topics: User Research