“I like interlibrary loans a lot. I don’t like that three- or four-days turnaround.” Academic Librarian and User Expectations for Accessing Resources and Perceptions of ILL
University of Melbourne, Baillieu Library
The presentation provides a detailed look at recent focus group research to assess resource sharing and interlibrary loan challenges and expectations. The effort aims to influence and guide strategic direction and product development of OCLC delivery services.
Topics: Resource Sharing