User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Presentations
Online Engagement and Information Literacy: The Many Faces of Digital Visitors & Residents
Milan (Italy)
Learn more about OCLC's Digital Visitors and Residents work, identifying how individuals are engaging with technology, acquiring information, and why they make their choices.
Topics: Digital Visitors and Residents, User Research, Information Literacy