User Research

Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're  collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:

 

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  • 2017 (1)
On Shapes and Sizes: Measuring Diversity of Technological Engagement Through Digital Visitors and Residents Maps

On Shapes and Sizes: Measuring Diversity of Technological Engagement Through Digital Visitors and Residents Maps

By Lynn Silipigni Connaway, William Harvey, Erin M. Hood

On Shapes and Sizes: Measuring Diversity of Technological Engagement Through Digital Visitors and Residents Maps
Washington, D.C. (USA)

User Studies researchers share findings from the Digital Visitors and Residents project, including how students and faculty engage with technology and library resources online and in person.

Topics: Digital Visitors and Residents, User Research