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Member stories

OCLC is its members. We are owned, supported, and led by our member libraries, whose input guides everything we do. From involvement in major research studies to piloting new products and informing strategic direction, we rely on them for guidance, governance, and advice.

photo: Boise State University Albertsons Library exterior

Grow your undergraduate programs using collection analysis

Discover how Albertsons Library at Boise State University uses comparative data to make decisions on how to grow their study programs.

photo: University of Edinburgh main library exterior

Gain support in providing secure access to digital resources through hosted EZproxy

Learn how The University of Edinburgh provided consistent and secure access to its broad digital library resources with EZProxy for authentication and has now migrated to the OCLC hosted solution, simplifying maintenance and providing much needed support.

photo: Study table at the El Milán campus, University of Oviedo

Identify popular e-resources with accurate usage analytics

Discover how the University of Oviedo got usage analytics needed to identify their most valuable e-resources as budgets shrank and subscription costs increased.

photo: exterior view, Chaoyang University of Technology Library

Expand global reach and enhance resource access

Learn how Chaoyang University of Technology Library increased global visibility and supported student and faculty research by integrating resource management and expanding digital access.

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Improve delivery times and achieve zero unfilled requests

Learn how Moraine Valley Community College improved ILL services with the Express program, reducing turnaround times and achieving nearly 100% article fulfillment with a one-person team.

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Bring stability and resiliency to ILL with Express

Learn how Drake University’s Cowles Library overcame staffing challenges by embracing automation, teamwork, and OCLC’s Express program to sustain their high-level of customer service.

photo: Jessup University Paul Nystrom Library exterior

Create faster, more efficient workflows for resource sharing

Read about how Jessup University Library reduced turnaround times by over 35 hours, expanding request capacity for staff and enabling faster delivery for users.

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Collaborate to launch a new consortial borrowing solution

Read how Big Ten Academic Alliance, OCLC, and Atlas Systems collaborated to launch a new consortial borrowing solution.  

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Migrate to a hosted e-resources access solution seamlessly and efficiently

Learn how Institut Catholique de Paris (ICP) provided secure access to e-resources for students, teachers, and researchers, gaining greater use of the databases.

photo: Columbia University's Butler Library

Organize your collections to share and preserve history

Learn how the Norman E. Alexander Librarian for Jewish Studies uses FirstSearch to locate and share collections.

photo: Rare Books and Special Collections at the American University in Cairo, interior hallway

Gain international recognition for your special collections

Discover how the American University in Cairo won a UNESCO award for its work preserving and sharing Egypt’s documentary heritage.

photo: Farnham Library at University for the Creative Arts, interior

Inspire active engagement with digital collections

Learn how the University for the Creative Arts (UCA) ensures visual art collections are available online to as many people as possible.

photo: Ritter Library at Baldwin Wallace University, exterior

Update workflows and fill requests faster

Learn how Baldwin Wallace University used WorldShare ILL’s smart fulfillment capabilities to update workflows and fill requests faster.

photo: University of Scranton Weinberg Memorial Library, exterior

Boost visibility of archival and special collections

Learn how University of Scranton improved organization and discoverability by combining digital collections in one place.

Edge Hill University in Ormskirk, Lancashire, England

Reposition your library to be at the heart of teaching and learning

Discover how Edge Hill University library made a real difference to teaching and learning with transformed management of course reading lists.

Noel Reading Porch, EKU Crabbe Library

Achieve incredibly fast borrowing turnaround times

Get the details on how Eastern Kentucky University saved an astonishing amount of time by customizing Tipasa resource sharing options to match local needs.

Kore University of Enna exterior view

Gain greater visibility and share research internationally

Learn how staff at Università degli Studi di Enna Kore made more resources available to their users, while also increasing their global reach.

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Maximize delivery speed of your resource sharing service

Find out how smart fulfillment functionality across all OCLC resource sharing services empowers libraries to meet user expectations.

Students working in the library at SAE Institute, Sydney

Simplify ILL to increase requests

Learn how the SAE Institute dramatically increased ILL requests by simplifying both their users' experience and resource sharing workflows.

Mannix Library exterior view

Increase collaboration and consistency

Find out how Mannix Library simplified access and enriched the user experience across several libraries in their system.

Entrance of Te Pātaka Kōrero, the library at Te Herenga Waka-Victoria University of Wellington

Advance research through ongoing collection assessment

Learn how Te Herenga Waka-Victoria University of Wellington keeps print collections updated and lean to support modern research needs.

Student in the library at Wageningen University & Research

Transform the global visibility of research outputs

Learn how Wageningen University & Research’s digital collections of research images exploded in popularity, creating a global buzz and attracting the attention of an international newspaper.

American University of Sharjah

Streamline resource sharing for improved service

See how American University of Sharjah made interlibrary loan requests easier for both staff members and library users.

Overview of the ‘Grande Galerie’ [grand gallery] at Utrecht University Library, City Center

Prepare to ensure a smooth implementation

Find out how Utrecht University prepared for their transition from a library system created for the physical collection to a cloud-based system.

The McClay Library at Queen's University Belfast

Open international collaborative research through special collections

Learn how Queen's University Belfast enabled researchers worldwide to find and access their special collection resources.  

Yvette Wilks at the “Show ‘Em Whatcha Got” Mass. Memories Road Show: The Hip-Hop Edition, May 2018

Ensure local history includes all communities

Discover how the University of Massachusetts Boston collects photos, stories, and videos that better represent all Massachusetts communities.

Library tour at McGill University

Share work, collections, and knowledge across the institution and beyond

See how McGill University embraced an opportunity to customize and improve workflows and to collaborate with other libraries.

Library at Università Bocconi

Expand your network and gain greater visibility internationally

Find out how Università Bocconi has provided more resources for their students and gained more visibility too.

The University of New Mexico's University Library

Select resources for off-site storage with confidence and transparency

Understand how The University of New Mexico's library staff gained support and enthusiasm from faculty when moving library resources to off-site storage.

Trevecca Nazarene University's Waggoner Library

Define success through increased engagement and simpler processes

See how Trevecca Nazarene University's Waggoner Library streamlined workflows and increased database usage by choosing a new library system instead of a migration.

Façade of CSIC's central building

Serve the global research community through international visibility

See how CSIC, the Spanish National Research Council, engages with researchers worldwide through highly visible collections.

Library at Huachiew Chalermprakiet University

Give staff more time and users more resources

Learn how Huachiew Chalermprakiet University has increased resource access and saved staff time.

Students studying in Northeastern University Library

Empower your strategy through valuable library research

Learn how Northeastern University used archives and special collections research to launch the library’s strategy for reaching online learners and to highlight their unique collections.

Students using Gateway Seminary library

Expedite label printing with easy customization

Learn more about how Gateway Seminary is creating custom book spine labels faster than ever.

New York University Library Atrium

Improve access to e-resources with time-saving automated processes

Learn how New York University Libraries improved cataloging processes for massive and ever-changing e-collections.

Library staff shelving books during renovation

Ensure seamless user experiences during renovations

Learn how the University of New Brunswick quickly updated hundreds of thousands of cataloging records.

Student studying in Eastern Kentucky University Library

Speed up inventory with technology that fits in your hand

Find out how staff at Eastern Kentucky University accelerated their library’s inventory projects.

Students in front of Ryan Matura Library at Sacred Heart University

Find more time and more resources to help users

Understand how Sacred Heart University provides large demand-driven acquisition collections with time left over to improve discovery services.

Student in The University of Winnipeg's library

Build on existing services to better support students

See how The University of Winnipeg provided more services to the university and library community by simplifying back-office work.

Students in a UCL library space

Deliver more study space and benchmark library stock

Find out how University College London manages extensive library collections safely across 18 sites and an off-site storage facility.

Students at the University of Applied Sciences Wiener Neustadt

Combine academic and public libraries for increased service

See how the University of Applied Sciences Wiener Neustadt and the Wiener Neustadt public library combined their collections to reach a broader audience.

University of California students in the library

Contribute to and benefit from shared cataloging

Find out how catalogers at the California Digital Library share work and rely on other libraries’ contributions.

Unidentified photographer. Gabriel García Márquez with Fidel Castro, undated. Courtesy Harry Ransom Center

Open new research opportunities with your digital collections

Find out how the Harry Ransom Center made a unique collection more accessible and useful to scholars worldwide.

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Participate in research to refine requirements

Discover how libraries engage with their cooperative to drive the future of metadata management.

Students in the Complutense Biological Library

Cooperate and innovate to secure the future of libraries

Learn how the Complutense University Library participates in global projects to benefit all libraries.

Student in the University of Suffolk Library

Transform remote e-resource access without the overhead cost

Find out how the University of Suffolk provides seamless e-resource access without the problems of locally deployed systems.

Students and instructor in the multi-use instruction room in Central College's library

Make resource searching a one-stop shop

Discover how Central College streamlined its library to provide a better experience for students and staff.

Image of student at Woodbury University Library

More easily connect library users to the resources they need

Examine how Woodbury University students easily find library resources through an accessible search.

Image of student at The Claremont Colleges Library

Expand your catalog and share with the library community at the same time

Discover how The Claremont Colleges Library improves the discoverability of their resources while contributing to the library community.

Student reading in Saddleback College Library

Save time and money while still honoring your inner perfectionist

Learn how Saddleback College keeps its library catalog more current, has more money for library priorities, and helps new staff members rise to challenges.

Explaining the Saint John's Bible at Saint Anselm College

Demonstrate the value of your special collections

Learn how Saint Anselm College analyzed its special collections to identify rare items and strategically focus collection development.

Students at Medicine Hat College

Help users find all the resources your library offers

Find out how Medicine Hat College’s library made their video databases easier for students and faculty to locate.

Students in Swinburne University of Technology library

Simplify your electronic demand-driven acquisition program

Learn how Swinburne University of Technology keeps electronic demand-driven acquisition titles discoverable, accessible and circulating. 

Students studying at Hillsdale College library

Improve discovery of your entire collection

Find out how Hillsdale College makes it easier for users and reference librarians to find the information they need in the library’s catalog.

University of Auckland library

Save time maintaining your e-collections

Discover how the University of Auckland maintains its catalog with up-to-date records for electronic resources. 

Liverpool School of Tropical Medicine building

Dedicate more time to sharing research globally

Learn how Liverpool School of Tropical Medicine’s library supports institutional goals using the cloud.

Student in the library at the College of Saint Benedict and Saint John's University

Focus your time on your library's strengths

Discover how the College of Saint Benedict and Saint John's University Libraries found more time to devote to faculty and student support.

Students at Tulsa Community College

Support changing roles with reduced workloads

Learn how Tulsa Community College library eased workloads across campuses without increasing the budget.

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Simplify resource sharing by using the cloud

See how Ohio Wesleyan University improved services by shifting interlibrary loan processes to the cloud.

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Empower staff by helping them to do more

Learn how Bryant University saved time and money to allow staff members to focus on better resources, user services and reporting.

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Share solutions through global collaboration

Learn how ADA University in Azerbaijan engages with libraries worldwide to share resources, culture and knowledge.

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Collaborate for better services across campuses

Find out how Antioch University's five libraries, spread throughout the United States, came together to provide a flexible, consistent and comprehensive experience for students and faculty.

University of KwaZulu-Natal

Streamline staff workflows and consolidate resource access

Find out how the University of KwaZulu-Natal improved user services and the use of staff resources

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Maintain great user services even with reduced staff

Learn how the Chase Law Library continued to provide a high level of service to students and faculty despite a reorganization and a smaller staff.

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Help students specialize their studies

Learn how Goucher College library supports study-abroad students through access to resources focused on specific locations and cultures.

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Cooperate to strengthen libraries in all communities

Learn how the Red Cliff Band of Lake Superior Chippewa reestablished a Tribal community library through a partnership with University of Wisconsin – Madison's School of Library and Information Studies.

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Share your specialized collections

Learn how Anabaptist Mennonite Biblical Seminary shares its focused collections and meets students' broader needs.

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Create time for new initiatives

Find out how Saddleback College found time to improve the resources available to students without hiring more staff.

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Renovate for today's information environment

See how Connecticut College combined a collection management project with a building renovation to offer modern study, collaboration and technology spaces to students and faculty.

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Share your print collection to expand your library

Discover how a small group of academic libraries in Iowa formed the Central Iowa – Collaborative Collections Initiative to share print resources.

A photo of Busse Library at Mount Mercy University

Deliver articles within minutes

Find out how Mount Mercy University supports researchers around the world despite a small library staff.

Photo of Bishop Grosseteste University

Update your library workflows to meet user needs

Learn how Bishop Grosseteste University modernized their workflows and helped users find the resources they need.

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Overcome copyright and cost barriers to sharing

Learn how SUB Göttingen saved time and optimized interlibrary loan workflows.

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Improve troubleshooting response time

See why University of the Arts London spends less time fixing IT systems and more time improving user experiences.

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Manage electronic collections efficiently

Examine Drexel University's time-saving consolidated e-book management system.

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Automate e-resource management

Discover how University of Maryland librarians sped up their e-book processing workflows.

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Increase usage with demand-driven acquisition

See how Bucknell University's move to demand-driven acquisition helped save money and provide better access to resources for faculty and students.