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WorldCat Resource Sharing : Features
WorldCat Resource Sharing featuresWhether you handle low volume or high volume, occasional requests or seasonal bursts of activity, the components of ISO ILL-compliant WorldCat Resource Sharing add up to comprehensive resource coverage and faster processing. WorldCat search: helpful to newcomers, powerful for everyoneYour staff locates resources with robust WorldCat searching. Basic, advanced and expert level search screens match skill level to search complexity. Browsing of subject headings and "more like this" suggestions let novices find their way. More savvy users can hone their searches with a wide variety of indices and limiters; special search methods such as Boolean combinations and logical strings; plus ranking, sorting and breakdown of results by format. Staff can search for items, view holdings, select lenders and produce a request. Data automatically transfers from the bibliographic or A&I record to the request workform. When online full text is available, either through FirstSearch or via a link to an external source, a request does not have to be produced. User registration: the customer's control centerFirstSearch-based account creation lets users (including your staff) create unique logons, through which they can store preferences, save searches, renew a borrowed item, and review the fulfillment status of pending requests or cancel them. Pick-up location is displayed if an item is ready. Request Manager: your control centerThe staff view's control panel for all sharing activities, the Request Manager clearly summarizes current borrowing and lending tasks that require action. Request Manager lets you search all task workforms by key criteria, including:
Batch printing of requests by category can be performed from the Request Manager, in sets of 100 records. Policies Directory: set your rules for requestsThe OCLC Policies Directory is a data source of over 10,000 WorldCat Resource Sharing libraries' lending policies. From WorldCat Resource Sharing you have one-click access to the Policies Directory, where you can review the lending and copying policies of other libraries participating in WorldCat Resource Sharing, plus their billing, system and contact information. You can use this information to choose your potential lenders, and publish your own policies in the Web-based Directory to reduce the number of unfillable requests you receive. Direct Request: automated fulfillment you controlDirect Request lets a user place a request directly from an online citation. That request can then bypass staff review and directly enter the WorldCat Resource Sharing system. Automatic deflection of requests: save staff time and increase user satisfactionWorldCat Resource Sharing automatically deflects resource sharing requests based on policies defined in the Policies Directory. Policies Directory users may set deflection criteria for borrowing requests to bypass the request manager. More: data re-use, ease of billing, reportsSave and reapply commonly used data, such as workform templates (Constant Data), frequent lenders (Custom Holdings) and boilerplate text (Conditional Notes). Recover administrative costs such as invoices and check writing (Fee Management). See fill rates, borrowing/lending ratios and other statistics that can be used to justify expenditures and further improve service (Reports and raw data). Additional features include:
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