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User-Centered Assessment: Leveraging What You Know and Filling in the Gaps

User-Centered Assessment: Leveraging What You Know and Filling in the Gaps (video)

By Lynn Silipigni Connaway

Whether you’re trying to decide how to allocate your library’s resources or make the best use of your space, formal assessment tools can guide your decision-making. This webinar covers why formal assessments are more effective than anecdotal data, and will help you learn how to plan effective evaluations.

File: video, 60 minutes   Topics: User Research, Assessment, WebJunction