Mercy works with OCLC colleagues and the Research Library Partnership (RLP) network to develop and manage activities that engage partners in collaborative learning and sharing of knowledge for the benefit of partner institutions and the communities they support. Her current projects and interests include: co-facilitating the RLP Metadata Managers Focus Group, exploring the development of more inclusive descriptive practices, and co-managing the RLP Works in Progress webinars.
Mercy also works with the WebJunction team, a program of OCLC that delivers training to library staff. She is on the project team for REopening Archives, Libraries and Museums (REALM) and is coordinating a project to create online courses on digital stewardship and collaborative curation for staff at tribal archives, libraries, museums, and small public libraries.
Past work at OCLC has included projects that explored a linked data model for digital collections; fostered connections between libraries and Wikipedia; and supported library response to the opioid crisis. Throughout these projects, Mercy worked with colleagues to develop the knowledge and skills of library staff so that they could confidently apply them to better serve their communities.
Prior to joining OCLC, Mercy worked with librarians, archivists, faculty, designers, and facilities staff to manage a wide range of exhibition projects in academic, special collections, and museum contexts.
Mercy holds a Master of Arts degree in Museum Studies from the George Washington University and a Bachelor of Arts degree in History from the University of Virginia.