Mercy works with OCLC colleagues and the Research Library Partnership (RLP) network to develop and manage activities that engage partners in collaborative learning and sharing of knowledge for the benefit of partner institutions and the broader library community. She contributes to RLP program planning in order to create opportunities for partners to connect research to practice and to connect with one another around ideas and issues of shared interest.
Mercy’s role on the RLP team builds on her work as a project coordinator for WebJunction, a program of OCLC that delivers training to library staff. Her work with WebJunction included projects that promoted cross-sector professional development in libraries, archives, and museums; fostered connections between libraries and Wikipedia; and supported libraries seeking to respond to the opioid crisis in partnership with their communities. Throughout these projects, Mercy worked with colleagues to develop the knowledge and skills of library staff so that they could confidently apply them to better serve their communities.
Prior to joining OCLC, Mercy worked with librarians, archivists, faculty, designers, and facilities staff to manage a wide range of exhibition projects in academic, special collections, and museum contexts.
Mercy holds a Master of Arts degree in Museum Studies from the George Washington University and a Bachelor of Arts degree in History from the University of Virginia.