Now published: REALM Public Health Crisis Management Playbook for Archives, Libraries, and Museums

Develop a plan for your institution to navigate and recover from a public health emergency

The Public Health Crisis Management Playbook for Archives, Libraries, and Museums offers a set of guiding processes, resources, and tools to aid cultural heritage institutions when planning for, navigating through, and recovering from a significant public health emergency. This publication will be useful for any archive, library, or museum staff who will take part in a crisis management planning or communications team. The playbook is part of the REopening Archives, Libraries, and Museums (REALM) project and is published by OCLC.

This playbook is available for use online and as a downloadable PDF document, and includes four chapters and an appendix covering the following topics:

  • Crisis leadership—Provides starting points for crisis management and communications planning
  • Facilities and operations—Offers considerations for determining processes for decision-making about collections management, space configuration, building systems, and safety protocols
  • Crisis decision-making and risk management—Overviews risk assessment, information gathering, and decision-making during uncertain times
  • Resource networks—Shares strategies for identifying partners and maintaining collaborative relationships, including a tool for visualizing an institution’s potential partners during a crisis
  • Resources for more information—Provides all resources used to develop this document, as well as additional materials that can be used in developing a public health crisis management plan

View the Playbook


About the REopening Archives, Libraries, and Museums (REALM) project:
OCLC partnered with The Institute of Museum and Library Services and Battelle to produce resources and research to support operational decision-making during the COVID-19 pandemic for archives, libraries, and museums.