OCT 10

Social Interoperability Workshop: Successfully engaging stakeholders across campus

Join this workshop to connect with peers around the challenges of cross-campus collaboration and identify strategies to build stronger relationships with units across your institution.

This event has passed. Register to attend

“When things work well, it’s about people and relationships.
When things don’t work well, it’s often also about people and relationships.”

Academic Dean, United States


To develop robust research support services throughout the entire research life cycle, individuals and units from across the university, including the library, must collaborate beyond internal silos. They must cultivate a specific type of soft skill: the ability to create and maintain working relationships between individuals and organizational units that promote collaboration, communication, and mutual understanding. We call this skill “social interoperability,” and it was the focus of a 2020 OCLC Research Report, Social Interoperability in Research Support: Cross-Campus Partnerships and the University Research Enterprise.

This concise 90-minute virtual workshop will feature a combination of presentations and small group breakout discussions to:

  • Explore the challenges of building relationships in a complex multi-stakeholder environment (and why cross-campus collaboration is so hard)
  • Identify strategies and tactics that participants could use (or implement) to build stronger cross-campus relationships
  • Learn from peers facing similar challenges


Who should attend?

We invite participation from library professionals and others interested in research support at RLP partner institutions only.

  • This workshop will be especially useful to early- and mid-career managers and practitioners.
  • We strongly encourage multiple attendees from each institution. A cohort approach offers significant synergies for learning and implementing the social interoperability tactics after the workshop.
  • Feel free to forward to others from outside the library.

Date and times

Expected Learning Outcomes

Participants should leave this workshop understanding:

  • The complex adaptive system of research universities and how this makes cross-institutional collaboration challenging.
  • Strategies and tactics they can apply to increase their local social interoperability.

Relevant publications



10 October 2023


10:00 AM – 11:30 AM
Eastern Daylight Time, North America [UTC -4]

Live webinar sessions are exclusively for OCLC Research Library Partners, but the recordings are publicly available to all.