In-person sessions on Tuesday, March 7:

“Unveiling a new user-centered approach to the delivery of library services: A case study from Bangor University library”
Tuesday, March 7, 10:00 – 10:15 am, CST, Room 103, AT&T Hotel and Conference Center
Presenters:

• Anna Jones, MLIS, Senior Program Manager, Community Relations, OCLC
• Alan Thomas, Teaching & Learning Support Manager, Bangor University
• Jessica Clemons, MLS, Director, Development Technology, Sage

“Invisible Threat, Cybercrime and the Library”
Tuesday, March 7, 2:45 – 3:30 pm, CST, Room 103, AT&T Hotel and Conference Center
Presenters:

• Don Hamparian, Senior Product Manager, End User – Discovery, OCLC
• Matthew Ragucci, Associate Product Marketing Director, Wiley
• David W. Green, Library Systems Analyst, State Library of Ohio

Online sessions with attended Q&A on Thursday, March 9:

“Inclusive, localized subjects support EDI efforts within controlled vocabularies”
(This session will be available on-demand at the start of the conference.) 
Attended Q&A: Thursday, March 9, 1:30 – 3:00 pm, CST
Presenters:

• Grace McCann, Associate Product Manager, OCLC
• Lois Quail, Manager, Library & Archives, Banff Centre for Arts and Creativity

“Maximizing Library Visibility and Information Access on the Open Web”
Attended Q&A: Thursday, March 9, 1:30 – 3:00 pm, CST
Presenters:

• Danielle Bromelia, Product Manager, OCLC
• Jill Jones, Senior Product Manager, End User – Discovery, OCLC
• Nancy Lin, Senior Data Projects Strategist, New York University
• Gary F. Daught, Director of Libraries, Milligan University

Learn more about the ER&L Conference