In this issue:
Harvard Business Publishing • October 1, 2009
Keep an eye on the Appleverse. While the book industry is focused on the outcome of the Google Books settlement, media pundit Umair Haque is focused on Apple's next conquest — BMV — or books, music and video. Haque envisions an Apple Media Store — similar to its Apps Store — that will offer Apple tablet owners downloads of newspapers, blogs, TV shows, movies, books and more. "If the Media Store succeeds, the next-gen media industry will essentially be dominated by Google on the WWW, and Apple everywhere else," predicts Haque.
The New York Times • September 30, 2009
Seen any good vooks lately? Simon & Schuster is working with a multimedia partner to create four "vooks" — e-books with videos interspersed throughout the text that can be viewed online or on an iPhone or iPod Touch. The videos will be designed to either augment the text, or supplement or advance the story line. Read on for a preview of what's to come and the debate over whether it's a good idea.
IEEE Spectrum • October 2009
Staying on task. Information workers are interrupted once every three minutes on average and it's taking a toll on our productivity. Even worse, we're becoming "interrupt driven," says author Nathan Zeldes: "We respond, sometimes on the spot, to any request for action. This unplanned shift of priorities can derail progress on the primary job." Sound familiar? Zeldes provides an overview of how different companies have dealt with this issue — from Zero E-mail Days, to enforced "quiet time" to software that encourages e-mail effectiveness or prioritizes workers' availability.
Forbes • September 29, 2009
Crowds aren't smart — individuals are. CTO Dan Woods debunks the myth that there are hordes of open source fanatics out there, ready to tackle any problem for free. In reality, open source solutions are usually the work of one enthusiast motivated by "obsession, competition, money, or all three." Even Wikipedia founder Jimmy Wales admits that most of the online encyclopedia articles are the work of a single individual rather than a collaborative effort. But why should we care? Woods argues that our recent embrace of crowdsourcing is undermining corporate support for the "heroic inventor," as businesses are convinced they can tap into open source innovation on the cheap.
Customer Think • September 6, 2009
Don't wear out your crowdsource. Companies that turn their suggestion boxes over to customers risk sapping employee energy and alienating their clientele. At My Starbucks Idea, out of more than 75,000 ideas submitted, only 315 have been implemented to date — which translates into a lot of time wasted reviewing proposals and a large number of potentially disgruntled customers. But Cisco has found a better way to solicit input, and the first step is finding an innovation sweet spot and identifying emergent customers.
The Washington Post • October 2, 2009
Collections for a rainy day. "Creative curating" is in vogue these days, with museums making greater use of their own collections and finding new ways to add pizzazz without running up the budget.
The Christian Science Monitor • September 23, 2009
The evolution of news. Newspapers are struggling to stay in business but their blogging cousins are picking up the slack, says Garrett Graff, who predicted five years ago that the best newspapers would end up looking like the best blogs and vice versa. He notes that they now exhibit a "symbiotic relationship," with big news sites like Huffington Post and The Daily Beast looking more and more like newspapers, and Politico's White House correspondents corps outnumbering those of any print-based media outlet. Can blogging save journalism?