In this issue:
Harvard Business Publishing • September 10, 2008
Innovation on the cheap. Read suggestions from Innosight president Scott Anthony on creative ways the newspaper industry can pursue innovation without spending a bundle.
Strategy + Business • September 16, 2008
Catering to customers who are feeling the pinch. Consumers are trading down on their buying habits, and libraries could be the beneficiaries as more people choose to borrow rather than buy. How do you adjust to this "new normal" and lock in customer loyalty while you have it?
The Washington Post • September 14, 2008
Starbucks, Apple, Google, Amazon are the SAGA companies. "Together, they have created a new model of business innovation, culture and values," say Ledbetter and Weisberg. But for the most part, these companies didn't invent their game-changing products (remember, there were MP3 players before the iPod)--they perfected them. Take a lesson from the SAGA group and think about ways to "perfect" your product and engage with your customers.
The Wall Street Journal • September 16, 2008
Tapping into employee intelligence. An experiment at Best Buy shows employees' predictions often prove more accurate than the company's official forecasts. Try polling your workers for predictions on "best-loaners" and suggestions on space design improvements. After all, who knows your business better than the people who work there?
ComputerWorld • September 10, 2008
How do libraries fit into the picture in 2025? Check out the intriguing predictions in the Global Trends 2025 report prepared by the National Intelligence Council. What does it mean for libraries when even paper documents are Internet-connected when the average age of patrons is "old?"
The Independent • September 14, 2008
Calling all readers. There's an odd juxtaposition between predictions that the future of book publishing is "an increasing number of low-brow, plot-driven works" vying for readers' short attention spans, and the crop of snazzy new e-readers in the pipeline. Read what eight experts have to say on the subject.
Enterprise Web 2.0 • September 4, 2008
Online communities aren't just about social interaction—they're about getting things done. Check out this list of open source, commercial and SaaS online community software platforms.
- Research Libraries: the Viewpoint of a Scholar Poet podcast with Robert Crawford now available
- New WorldCat application lets you find what you want in a library near you on your iPhone or iTouch
- WorldCat tagging debuts