IMLS Grant to "Cyber Synergy" Activity Further Supports Research on Virtual Reference Services (VRS)
The $250,000 National Leadership Grant will support the activity for two years, beginning this month. Titled "Cyber Synergy: Seeking Sustainability through Collaboration between Virtual Reference and Social Q&A Sites," it builds on an earlier IMLS-funded collaboration between Rutgers and OCLC, and includes investigation of models that rely upon more extensive collaboration among librarians and subject experts.
The earlier effort, "Seeking Synchronicity: Evaluating Virtual Reference Services from User, Non-User and Librarian Perspectives," was led by Radford and Connaway and spanned a five-year period. The findings were recently summarized for a broad audience in a report published by OCLC, "Seeking Synchronicity: Revelations and Recommendations for Virtual Reference."