The project will investigate researchers' needs and desires in a small sample of UK and US universities to identify the significant patterns, intersections, gaps and issues from researchers' points of view, whatever the source of such services. The nature and scope of research support services will be documented, providing examples of good practice, recommending areas where new practice might emerge and identifying possible areas and scope for collaboration within and between institutions. Comparing transnational academic practices will provide evidence and encourage coordination to meet the needs of academic research internationally.
OCLC Research and The Research Information Network (RIN) will produce a report to provide librarians and information professionals, research support staff, university administrators and research funders with a clear and detailed set of conclusions and recommendations about how they might develop their services to meet the needs and aspirations of researchers.
The project is now underway and is expected to be completed by March 2010.
Research Information Management Activities
Research Support Services: What Services Do Researchers Need and Use?