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Meer dan 1 miljoen verzoeken verwerkt door bibliotheken in het Express digital delivery programma

Sinds de lancering van OCLS's Express digital delivery programma in januari 2021 hebben Express-bibliotheken in gemiddeld tien uur meer dan een miljoen verzoeken verwerkt. Op dit moment verwerken meer dan duizend bibliotheken in bijna twintig landen IBL-aanvragen met opmerkelijke snelheid.

Eastern Kentucky University Libraries, bijvoorbeeld, heeft enkele van de snelste leentijden behaald. Gedurende een periode van zes maanden:

  • 30% van de verzoeken werd binnen één uur verwerkt
  • 40% werd binnen twee uur verwerkt
  • 10% van de verzoeken werd binnen twee minuten verwerkt

Het programma faciliteert het lenen en uitlenen van digital bronnen binnen een selecte groep bibliotheken—die met doorlooptijden van achttien uur of minder—via het OCLC-netwerk voor het delen van bronnen. Als een bibliotheek een WorldShare ILL-, Tipasa- of ILLiad-abonnement heeft, zijn hier geen extra kosten aan verbonden.

Katie Lawrence, bibliotheekassistent bij William Woods University, vertelt: "Ik vind het geweldig hoe het Express-programma van OCLC mijn aanvraagproces versnelt."

Sommige bibliotheken besparen er zelfs geld mee. “Ik keek naar de IFM-kosten (ILL Fee Management) van mijn bibliotheek en zag dat die behoorlijk gedaald zijn sinds we lid zijn geworden van Express”, zei Mary Zettwoch, hoofd interbibliothecair leenverkeer aan de University of Missouri-St. Louis. “Daarnaast zijn de aanvraagkosten van onze bibliotheek gedaald, omdat we ze nu allemaal gratis krijgen”.

Door gebruik te maken van de IBL-service die ze al goed kennen, besparen veel deelnemers ook tijd, terwijl ze hun gebruikers de vertrouwde snelle ervaring kunnen blijven bieden. Stacie Allison, bibliotheektechnicus, interbibliothecair leenverkeer bij Lebanon Valley College, is tevreden met deze verbeterde gebruikerservaring. “We zijn dolblij met Express. Ik heb al verschillende e-mails gekregen van gebruikers die me bedanken voor de 'geweldige' snelle service. We zijn zeer, zeer tevreden“.

Meer informatie over het Express-programma en hoe je hiervoor in aanmerking komt, vind je op oc.lc/express