Support

CONTENTdm User Support Center

Current CONTENTdm users

If you are a current CONTENTdm user, visit the CONTENTdm User Support Center for complete documentation including installation guides and tutorials. Please note that the Support Center is password protected. If you have problems logging on, or if you need to reach technical support, please e-mail contentdmsupport@oclc.org or call 877-797-0887.

CONTENTdm Basic Use Sessions

If you are a new CONTENTdm user or just beginning your evaluation of the software, you may attend a CONTENTdm Basic Use Session. This is a live, two-hour Web session designed to assist new users in building digital collections. During the session, we will:

• Demonstrate basic functionality
• Show you how to configure and populate collections
• Explain the use of controlled vocabularies and how to maintain metadata

No CONTENTdm experience is required. To register for the next session, visit the training page of the CONTENTdm User Support Center (Login required to access this page).

Looking for training or consulting help?

To learn about upcoming workshops and training in your region, please contact your Regional Service Provider. Your Regional Service Provider can also provide you with CONTENTdm Implementation Services that help guide you through key decisions and tasks in order to achieve results for your organization more quickly.

Get assistance for CONTENTdm

For questions, please contact us at contentdmsupport@oclc.org or 877-797-0887 (USA).

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