RSC24 Lightning sessions | It’s dangerous to go alone, Streamlining access, From silo to collaboration
Hear from library staff at the Texas Tech University Libraries, the Virginia Commonwealth University, and the Griffith University in Brisbane, Australia.
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It’s dangerous to go alone: The collaborative process of providing resources for teaching
Wednesday, March 13, 1:00 – 1:30 pm Eastern Daylight Time (UTC -4)
Document Delivery staff at the Texas Tech University Libraries pride themselves on providing resources—anytime, anywhere for patrons across campus and beyond. Through a partnership with Open Educational Resources, our Document Delivery staff are working toward expanding resources for teaching to help prevent academic gatekeeping and provide better service to our patrons.
We’ll discuss the multi-stage process of cross-departmental collaboration, beginning with finding shared language and overlapping interests, establishing stakeholders, collaborating on messaging and audiences through marketing and instruction sessions, and charting a path for ongoing projects.
Speakers
Sabrina Davis
Open Educational Resources Librarian
Texas Tech University
Katherine E. DeVet
Resource Sharing Librarian
Texas Tech University
Streamlining access: The merge of information services and interlibrary loan for an almost seamless library experience
Wednesday, March 13, 1:30 – 2:00 pm Eastern Daylight Time (UTC -4)
Unexpected challenges are inevitable, but careful planning and alignment of goals can pave the way. This is the story of a large-scale merger of two departments, Information Services & Learning Spaces and Resource Sharing and Delivery (ILL), into one department: Access Services.
We’ll discuss how participative leadership techniques successfully overcame challenges and ultimately positively impacted the department and team. From streamlining services and reducing personnel costs to removing institutional silos and everything in between, this merger took a realistic approach to improving workflows across the board. Despite unprecedented staffing departures during this time, the newly created Access Services department has risen to the challenge and is as united as ever.
Speakers
Loftan Hooker
Head Access Services
Virginia Commonwealth University
Isabella Pence-Lanctot
Information Services and ILL Coordinator
Virginia Commonwealth University Libraries
From silo to collaboration: Embedding resource sharing in collection management
Wednesday, March 13, 2:00 – 2:30 pm Eastern Daylight Time (UTC -4)
Document Delivery staff at the Texas Tech University Libraries pride themselves on providing resources—anytime, anywhere for patrons across campus and beyond. Through a partnership with Open Educational Resources, our Document Delivery staff are working toward expanding resources for teaching to help prevent academic gatekeeping and provide better service to our patrons.
Griffith University in Brisbane, Australia, transformed its interlibrary loan service from a stand-alone team to being embedded in its Scholarly Resource Service. This created opportunities for staff to learn new skills, make purchasing decisions, and support the creation of reading lists for academic staff. Highlighting the importance of resource sharing as an essential strategy of collection development and access in an environment of limited funding and high expectations, we’ll discuss the impact and outcomes of this new way of working.
Speakers
Emily Fox
Library Resource Officer
Griffith University
Sandra Kalms
Librarian
Griffith University
Date
13 March 2024
Time
1:00 PM – 2:30 PM
Eastern Daylight Time, North America [UTC -4]
Registration access
To register, you’ll need to sign into the OCLC Community Center with your credentials for WorldShare ILL or Tipasa. If you don’t know your Community Center credentials, reference the OCLC Support website or contact OCLC Support. If you don’t have Community Center credentials, you may request them here.
This session is part of the 2024 OCLC Resource Sharing Conference, a virtual event that brings together the resource sharing community for learning and connection.