ALA Annual Program: 24/7 Reference Cooperative Celebrates 10th Anniversary, with Nancy Huling and Marie L. Radford
Recorded at the ALA Annual conference 2010
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Recorded at the ALA Annual conference 2010
QuestionPoint’s 24/7 Reference Cooperative looks back on the successes and challenges of 10 years of cooperative virtual reference. Susan McGlamery (24/7 Reference Cooperative manager) and Nancy Huling (University of Washington, QuestionPoint User Council chair and 2009 Mudge Award recipient for distinguished contributions to reference) review the state of the Cooperative from its start in July 200 with 3 libraries in Los Angeles to is current membership of nearly 1,500 libraries in the US and UK. Marie L. Radford (Rutgers University and 2010 Mudge Award recipient) leads a discussion of how trends such as mobile technology, social networking and scarce resources will shape the future of virtual reference services.
Watch individual presenters:
- 24/7 Reference Cooperative 10 Year Celebration! [Streaming video, 35 minutes]
Susan McGlamery, Senior Product Manager and 24/7 Reference Cooperative Manager, OCLC - From Many to One and One to Many [Streaming video, 19 minutes]
Nancy Huling, Head, Reference and Research Services Division, University of Washington Libraries - 10 Years After: Celebrating & Creating Collaborative Virtual Reference Futures [Streaming video, 31 minutes]
Marie L. Radford, Associate Professor & Library Consultant, School of Communication & Information, Rutgers University
Discussion [Streaming video, 25 minutes]
Start Date
26 June 2010
End Date
26 June 2010