• English
JUN 20

Learn more about QuestionPoint’s chat service, Qwidget

QuestionPoint Qwidget is an embeddable chat service included in a subscription to QuestionPoint, OCLC’s reference management service. QuestionPoint provides librarians with tools to interact with users in multiple ways, using both chat and email.

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The Qwidget tool lets you easily add the option for users to chat with your librarians from any Web page. The combination of this chat tool and an email reference component enables seamless integration of chat, follow-up and referral, as well as one-stop reporting tools for all types of reference services.

In addition, you may choose to join the 24/7 Reference Cooperative and provide live around-the-clock reference service to your school and community.

View the recorded webinar.  [36 minutes]

Start Date

20 June 2012

End Date

20 June 2012