Explore the library through OCLC Wise: The customer perspective

Rose is new in town, how can the library help? Follow Rose as she discovers the library through Wise.

Moving to a new town can be hard. You can’t find anything, you aren’t sure what’s available locally, and you just don’t know where to start. In this 30-minute walk-through, you’ll experience Wise through the eyes of Rose, a new library customer.

You’ll see how Wise helps the library:

• actively engage with Rose by getting her the right information at the right time,
• impress her with a seamless user experience that reinforces the library’s customer-centric approach, and
• create value by providing programming that builds community

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