From skeptic to champion: How to guide staff through change

How do you move staff from skeptics to champions when it comes to change? According to Tyler Ferguson, OCLC’s Director of Implementation, change always starts with a focus on people. Join Tyler along with Elyse Wampler and Kristy Carlson, two of OCLC’s organization and learning consultants, as they expand this insight with more about where change management ties into larger projects. Learn how to effectively help your staff navigate through change based on research and best practices.

Read Tyler's blog posts

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