Customer Service

We encourage you to make the most of your membership in the OCLC cooperative.

Whether you are looking for resources to maximize your use of OCLC products and services, need immediate technical assistance, or simply have a question and don't know where to start, please contact our Member Services and Product Technical Support staff. We will be more than happy to connect you to the information, training or expertise to meet your needs.

  • Humberto Abed

    Humberto Abed

    Director, OCLC México

    T: 01-800-099-0492 (toll-free in Mexico)
    O: +52-55-5687-3307

  • Mike Ahern

    Mike Ahern

    Library Services Consultant

    T: 877-309-8627

  • Bonnie Allen

    Bonnie Allen

    Dean of James E. Walker Library

    Middle Tennessee State University

    O: 615-898-2772