Transformative Leaders

A webinar series for current and future library leaders.

Series includes topics of interest to current and future library leaders. Sessions are free and everyone is invited to attend.

Navigating the chaos: Maintaining cybersecurity in a remote, online environment

Libraries provide technical infrastructure that is critical to community and campus initiatives like online learning, but it can be overwhelming keeping up with new technology trends and best practices to ensure you maintain cybersecurity. The expedited move to a remote, online environment imposed by the COVID-19 pandemic has made this even more of a challenge.

This webinar examines the various methods in which libraries and their users are vulnerable to cyber attacks in a remote, online environment and how to prevent attacks in the future.


Anthony Fisic, Executive Director, OCLC Global Security will share real-world examples and key takeaways you can use to protect your library users. You’ll walk away with a better understanding of:

  • Why cybersecurity matters and how it’s related to information literacy
  • Best practices and technology that can protect your library from risks
  • Tips for educating your staff and users about cybersecurity

From skeptic to champion: How to guide staff through change

How do you move staff from skeptics to champions when it comes to change? According to Tyler Ferguson, OCLC’s Director of Implementation, change always starts with a focus on people. Join Tyler along with Elyse Wampler and Kristy Carlson, two of OCLC’s organization and learning consultants, as they expand this insight with more about where change management ties into larger projects. Learn how to effectively help your staff navigate through change based on research and best practices.

Featured Speakers:



Tyler Ferguson

Director, Implementation Programs




Elyse Wampler 

Organization Development Consultant



Kristy Carlson

Senior Organization Development Consultant

Librarian Evolution: Libraries Thrive When We Change

It has never been a better time to be a librarian—especially when we recognize and act on our power to help people in our communities build better lives through learning and literacy. To do that, our identity, our education, our organizations, and our work is changing. Learn how library staff are becoming change agents to help Topeka and Shawnee County Public Library, the 2016 Gale/LJ Library of the Year, become an essential asset in its community.

This webinar examines an award-winning library's approach to change management.

Featured Speakers:



Thad Hartman, Chief of Staff
Topeka and Shawnee County Public Library




Gina Millsap, Chief Executive Officer
Topeka and Shawnee County Public Library

Transforming academic library spaces to support modern-day learners

Discover why academic libraries are increasingly moving away from facilities planning that emphasizes storage of low-use print collections to spaces that support integrated learning experiences. Understand how library leaders are leveraging data analysis, shared collections, and an expanded view of what constitutes access to create a more valuable overall experience for users.

This webinar examines the organization of library space and its relevance to users.

Featured Speaker:


Matt Barnes, Director, OCLC Sustainable Collection Services
Matt will share real-world examples and key takeaways you can use to transform your library and more effectively engage both current and future users. You’ll walk away with a better understanding of:

  • How to move toward a learning-centered paradigm at your library
  • Emerging patterns and trends in academic library spaces
  • How to establish a balance between local and shared collections
  • Strategies and tactics for freeing valuable library space.

Building Better Websites:  A look at Web analytics to design impactful experiences

Discover how your library users' digital experiences can be as engaging as in-person interactions.  Take a look at how incorporating Web analytics into your decision-making strategies can create noticeable and measurable differences for your users. 

This webinar will examine the role of Web analytics in the decision making strategies of library leaders.

Featured Speaker:


Cathy King, OCLC Senior Product Manager, WorldShare Network Experience
Cathy will share real-world examples, patterns and trends, and key takeaways you can use to improve your site and captivate your users. You’ll walk away with a better understanding of:

  • What your users need and how to apply analytics to optimize experiences for your library
  • Small tweaks that can yield big results
  • How to determine what metrics to use and how to set your goals
  • Emerging trends and best practices

Stimulating Progress through a Culture of Innovation

It’s no secret that decisions you make for your library today will impact the probability of success tomorrow. If only we had a crystal ball to tell us what library users will need in five, 10 or even 20 years. With no means of predicting the future, library leaders must focus their resources on how to best remain relevant in an ever-evolving landscape.

This webinar examines the role of innovation in the future success of libraries.

Featured Speaker:


Helene Blowers, OCLC Community Program Manager
Helene discusses how innovation can help current and future library leaders overcome challenging, unpredictable circumstances. You’ll walk away with a better understanding of:

  • What innovation is and the various types of innovation that can be implemented
  • Why it’s important for library leaders (both emerging and established) to support and encourage innovation
  • How library leaders can promote a culture of innovation.

Learn from the Potential, Lead to the Possible

The evolving information landscape has caused a fundamental shift in libraries. Google, Amazon and Wikipedia, provide consistent, easy-to-use, interfaces that keep customers coming back for more. In order to remain relevant, library leaders must understand the needs of their customers and explore new ways to engage and exceed expectations. As the focus of the library adjusts to suit modern users, the internal customers (library staff) are left to deal with new formats, complex systems and broken workflows.

This webinar examines the internal and external customers of today’s library and provides library leaders with tools and tips to uncover and address these needs.

Featured Speakers:


Lynn Silipigni Connaway, Ph.D., OCLC Research Senior Research Scientist
Lynn shares her research that identifies the importance of understanding what library users need and the impact on future library success. You’ll walk away with a better understanding of:

  • How today’s users gather information and their perception of libraries
  • Why potential library customers begin their research outside the library
  • What your library can do to re-engage modern information seekers and restore the relevance of your library.

Mary Sauer-Games, OCLC Vice President, Product Management
Mary discusses the insight leaders can gain from observing internal customers (staff) in an effort to reduce complexity and identify broken workflows. You’ll walk away with a better understanding of:

  • Why observing work provides greater insight than simply asking questions
  • How to design your research to truly uncover what processes are being used and why
  • What steps you can take to document and evaluate your observations.