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Contact OCLC Support in your region

  • Asia Pacific

    OCLC Support—Asia Pacific

    6565 Kilgour Place
    Dublin, Ohio 43017
    US
     

    O: +1-614-764-6009

  • Australia and New Zealand

    OCLC Support—Australia and New Zealand

    Level 8, 310 King Street
    Melbourne 3000, Victoria
    AU

    Support is available between the hours of 09:00 and 17:00 (Australian Eastern Time).

    T: 1300 260 795 (local call within Australia)
    O: +61 (0) 3 9929 0800

  • Austria and Germany

    OCLC Support—Austria and Germany (SISIS-SunRise and WorldShare Management Services)

    Support is available between the hours of 08:30 and 17:00 (Central Europe Time), Monday through Friday.
    Rates apply to calls from Germany: 0.14 € per minute via landline; 0.42 € per minute, maximum, via mobile networks.

    This number is also the SISIS-SunRise hotline.

    Self Service Portal (Customer Center)

    O: +49-(0)1805-468 747

  • Austria, Germany and Switzerland

    OCLC Support—Austria, Germany and Switzerland (BIBLIOTHECA)

    Support is available between the hours of 08:00 and 18:00 (Central Europe Time), Monday through Friday.

    This number is the BIBLIOTHECA hotline.

    Self Service Portal (Customer Center)

    O: +49-(0)6324-9612-5100

  • Benelux and France

    OCLC Support—Belgium, Luxembourg, the Netherlands and France

    Postbus 876
    2300 AW Leiden
    NL

    Support is available between the hours of 08:30 and 17:00 (Central Europe Time).

    O: +31-(0)71-524 66 00

  • Canada

    OCLC Canada

    9955 rue Châteauneuf, bureau 135
    Brossard J4Z 3V5
    Québec
    CA

    T: 1-888-658-6583 (toll free in Canada)
    O: +1-450-656-8955

  • Italy

    OCLC Support—Italy

    Viale dei Mille, 164
    50131
    Firenze
    Italy
     

    O: +39-055-5001357

  • Latin America and the Caribbean

    OCLC Support—Latin America and the Caribbean

    In Mexico: mexico@oclc.org, +52 55 56873307 or toll-free at 01-800-099-0492
    In Jamaica: toll-free at 1-877-617-9517
    In Trinidad and Tobago: toll-free at 1-800-206-3671
    In Peru: toll-free at 0800-55373

    O: +1-614-793-8682

  • Spain

    OCLC Support—Spain

    Gran Via de les Corts Catalanes 575, 1r 1a
    08011, Barcelona
    ES

    Support is available between the hours of 09:00 and 17:30 (Central European Time).

    O: +34 931 126 538

  • Switzerland

    OCLC Support—Switzerland (SISIS-SunRise and WorldShare Management Services)

    Support is available between the hours of 08:30 and 17:00 (Central Europe Time), Monday through Friday.

    This number is also the SISIS-SunRise hotline for Switzerland.

    Self Service Portal (Customer Center)

    O: +41-(0)61-378 80 75

  • UK and Ireland

    OCLC Support—UK and Ireland

    City Gate
    8 St. Mary's Gate
    Sheffield S1 4LW
    GB

    Support is available between the hours of 09:00 and 17:30 (UK Time).

    T: 0845 267 7502 (local rate)
    O: +44 (0)114 267 7502

  • United States

    OCLC Support—United States

    6565 Kilgour Place
    Dublin, Ohio 43017
    US

    T: 1-800-848-5800 (toll free in USA and Canada)
    O: +1-614-793-8682


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