FirstSearch support

Just getting started?

See our getting started guide for quick directions for first-time logon, customizing FirstSearch for your library, and more.

How to monitor your usage

The WorldCat Services Administrative Module includes a link to view your usage statistics. These valuable reports help you plan for and justify expenditures and evaluate which databases are searched most often.

Manage the total FirstSearch experience

The FirstSearch administrative module is your control panel for enabling various FirstSearch options, such as article purchases and links to Interlibrary Loan. Consult Managing FirstSearch and the Administrative Module Reference Guide when you’re ready to customize your FirstSearch account, or contact OCLC about making changes for your group or consortium. For fast answers to common questions, review frequently asked questions about managing FirstSearch.

Free promotional materials

Download and print table tents, small posters, bookmarks and a tutorial brochure in our Promotional Toolkit. Or simply order these toolkit materials at no charge.


Frequently used documentation

See all FirstSearch documentation titles >>

Need assistance for FirstSearch?

Contact OCLC Support
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Log on to FirstSearch


Stay informed

Keep up with important FirstSearch information, including new content and other changes to the service. Subscribe to the FIRSTSEARCH-L mailing lists.

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