Unexpected Class Visits: Ready, Set, You've Got This
Participants received practical tips to survive surprise class visits.
An unexpected surge of reference questions can strain physical and virtual reference services. Take control by being prepared.
Participants who joined the QuestionPoint community heard a discussion based on best practices for tackling surprise class visits. Participants were given simple advice based on approaches that worked from both a public and academic perspective.
11:30 上午 – 12:00 下午
Eastern Daylight Time, North America [UTC -4]